Soft Play Team Member

Greene King; Stafford; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Pension contribution

Discounts on brands

Employee assistance program

Hotel discounts

Job summary

Greene King is hiring a Soft Play Team Member for our Pub & Grill location. You’ll be responsible for maintaining high play standards for children while ensuring a safe, welcoming environment, and assisting parents with any needs.

Join a fun, inclusive team where you can grow your skills and contribute to delivering great service to guests enjoying drinks, light bites or meals in a warm pub setting. Training and development opportunities are available across Greene King brands.

Qualifications

• Provide customers with a heartfelt and memorable experience each time.
• Deal with enquiries by telephone in a warm and friendly manner.
• Keep reception area tidy and ready for service at all times.
• Help create a fun, safe environment so customers return.
• Assist in coordinating children's birthday parties.

Responsibilities

• Maintain high standards of play for children and oversee the soft play area.
• Promote a happy yet safe atmosphere for families.
• Assist parents with needs and queries.

Skills

Customer service

Team player

Willingness to learn

Positive attitude

Job description

• Dept. L4/House: Barley Mow (Milford) - 04994

Company Description

Join us at Pub & Grill, where we combine the warm welcome of a cosy pub with the style and quality standards of a restaurant. Though our grill may be the star of the show, our kitchens serve up a great range of comforting classics and healthy options too. Whether stopping for a swift drink, a working lunch or a 3-course evening meal - everyone receives a warm Pub & Grill welcome when they visit us.

Job Description

As a Soft Play Team Member, you’ll be responsible for maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with any needs. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Qualifications

As a Soft Play Team Member, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deal with enquiries by telephone in a warm & friendly manner.
• Ensure a clean & tidy environment at all times and ensure that the reception area is tidy and ready for service at all times.
• Help create a fun, exciting & safe environment so that every customer leaves wanting to return.
• Help coordinate and run children’s Birthday parties.

What you’ll bring…

• Willingness to learn and expand your skills.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…