Soft Play & Party Host — Safe, Fun, Welcoming

Greeneking; Longton; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Shop/brand discounts

Employee assistance programme

Family-friendly policies

Refer a friend bonus

Wage access (Wagestream)

Retail discounts

Job summary

Greene King is seeking a Soft Play Team Member to help maintain a welcoming, safe, and clean play area for children. You will assist parents, handle inquiries, and ensure the reception is tidy and prepared for service.

You will contribute to a fun, inclusive team, supporting birthday parties and delivering memorable experiences. This role emphasizes customer service, safety, and teamwork within our well-known brands.

Qualifications

• Willingness to learn and expand your skills.
• Strong customer service orientation and warmth.
• Team player with a positive can-do attitude.
• Sufficient spoken and written English to perform the role safely.

Responsibilities

• Provide customers with a heartfelt and memorable experience during visits.
• Answer enquiries by telephone in a warm and friendly manner.
• Keep the reception area clean and ready for service at all times.
• Help create a fun, exciting, and safe environment so customers want to return.
• Assist in coordinating and running children's birthday parties.

Skills

Willingness to learn

Customer service

Team player

English proficiency

Job description

Greene King is seeking a Soft Play Team Member to help maintain a welcoming, safe, and clean play area for children. You will assist parents, handle inquiries, and ensure the reception is tidy and prepared for service.

You will contribute to a fun, inclusive team, supporting birthday parties and delivering memorable experiences. This role emphasizes customer service, safety, and teamwork within our well-known brands.