Soft Play and Birthday Party Assistant

National Museums; Greater London; Hybride; GBP 14 000 - 17 000; Temps partiel

Résumé du poste

National Army Museum in London seeks a part-time Soft Play and Birthday Party Assistant to join our Front of House Team. The role covers Play Base operations and supporting Birthday Party packages, with a focus on guest welcome, safety, and service quality.

Work is 24 hours per week over 4 days, including weekends, on a fixed-term 12-month contract. Please note this role is on-site only and interviews are on 1 December 2026.

Qualifications

• Welcoming Play Base visitors and briefing them on sessions.
• Invigilating soft play sessions and Birthday Party activities.
• Ensuring health and safety and cleanliness standards are met.
• Assisting the Birthday Party Coordinator in planning and delivering party packages.
• Engaging visitors/guests and enhancing their experience.
• Team player who can also work independently in a fast-paced environment.

Responsabilités

• Welcomes and briefs Play Base visitors.
• Invigilates sessions and ensures safety and cleanliness.
• Assists in planning and delivering Birthday Party packages.

Description du poste

The Museum’s mission is to tell the story of Our Army and the people who have served in it; to inspire, engage and educate, though our World Class Museum and Collections. Through our five thematic galleries and our innovative exhibition and events programme, the public can explore what it’s like to be a soldier, why we fought in conflicts – past and present, and discover the impact the Army has had on our society.

Part‑Time - 4 days out of 7, 24 hours per week, including weekends – Fixed Term 12 month contract – London based.

We are seeking a Soft Play and Birthday Party Assistant to join our passionate Front of House Team. This is a key role, ensuring that our popular Play Base (soft play) and Birthday Party packages are operationally delivered to high standards across all visitor/guest touch points. You will be responsible for welcoming in and briefing our Play Base visitors, invigilating sessions, and ensuring health and safety and cleanliness standards are met. Additionally, you will be responsible for assisting the Birthday Party Coordinator in the planning and delivery of our Birthday Party packages.

The successful candidate will be passionate about engaging visitors/guests and enhancing their experience, be a team player as well as able to work independently and enjoy working in a fast-paced and busy environment. You will be enthusiastic about making a positive contribution to maintaining and growing our Play Base, Birthday Party and wider Museum reputation.

Interviews will be held on 1st December 2026.

The closing date for applications is 16th November 2026 at 08:00am.

Please note that this role is Front of House and therefore hybrid/offsite working is not available.

The National Army Museum is an Equal Opportunities employer.

National Museum Directors' Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN