Buyer and Merchandiser

National Museums; Greater London; Hybrid; GBP 17,000 - 28,000; Part time

Job summary

National Army Museum is seeking a part-time Buyer/Merchandiser to join the Commercial team in London. You will lead product development, merchandising and ecommerce, crafting a retail offer that grows commercial income across physical and digital channels.

The successful candidate will have at least 2 years' experience in a museum, visitor attraction or similar retail buying and merchandising role; be highly organized, a team player with strong budgetary, numerical, written and analytical

Qualifications

• At least 2 years' experience in a retail buying and merchandising role, in a museum, visitor attraction or similar.
• Highly organized, a team player with strong budgetary, numerical, written and analytical skills.

Responsibilities

• Lead on product development, merchandising and ecommerce.
• Develop an engaging retail offer and commercial income growth across physical and digital channels.
• Confidently develop and execute a buying plan.
• Support growth of the museum’s brand and retail growth objectives.

Skills

Retail buying & merchandising

Budgeting & analysis

Job description

The Museum’s mission is to tell the story of Our Army and the people who have served in it; to inspire, engage and educate, though our World Class Museum and Collections. Through our five thematic galleries and our innovative exhibition and events programme, the public can explore what it’s like to be a soldier, why we fought in conflicts – past and present, and discover the impact the Army has had on our society.

Part-Time - 3 days a week* - Permanent Appointment - London based

We are seeking a Buyer/Merchandiser to join our passionate and dedicated Commercial team, which sits within the Museum’s trading arm. This is an exciting role in which you will be lead on product development, merchandising and ecommerce, playing a pivotal role in the development of an engaging retail offer and commercial income growth, across both physical and digital channels. You will be passionate about engaging audiences through the development of commercially led, unique product ranges, which are inspired by our collections, intellectual property and mission. Your role will support in successfully growing the museum’s brand awareness, commercial profile and maximising profit to support the National Army Museum’s long term financial sustainability.

The successful candidate will have at least 2 years’ experience in a retail buying and merchandising role, in a museum, visitor attraction or similar; be highly organised, a team player, with excellent budgetary, numerical, written and analytical skills. Enthusiastic, creative, and pro-active, together with a keen interest and appreciation of military history, the successful candidate will be able to confidently develop and execute a buying plan and relish the opportunity to make a positive contribution to the growth of our retail offer.

*Days of work not set, to be agreed with the successful candidate.

Interviews will be held on 24th November 2026

The closing date for applications is 16th November 2026 at 8:00am

Please note that these roles are office/stores based and hybrid/offsite working is not available.

The National Army Museum is an Equal Opportunities employer.

National Museum Directors' Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN