Social Value Officer

Veolia; Croydon; Hybrid; GBP 32,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave

Company pension scheme

Discounts with retailers

Health and wellbeing resources

Volunteer day(s)

Job summary

Veolia is seeking a Social Value Officer to develop and deliver community and education-focused projects across Croydon, Kingston, Merton and Sutton. The role involves coordinating workshops, work experience, apprenticeships, and managing volunteer activities to benefit local residents and students.

Strong data reporting and stakeholder engagement are essential. The role offers 40 hours per week, standard hours 08:30-17:00, with occasional work from home.

Qualifications

• Experience with project development and management
• Strong data management and reporting
• Experience working with external organisations to deliver partnership projects
• Experience delivering community engagement and behaviour change activities
• Excellent written and verbal communication skills including presentations
• Budget management

Responsibilities

• Manage and report on the social value function of the contracts and lead on the design and delivery of specific projects to achieve contractual commitments
• Work as part of the Education, Communications and Outreach (ECO) team, supporting national and local behaviour change campaigns to support staff wellbeing, improve recycling rates and build more resilient local communities
• Build and maintain strong relationships with internal and external stakeholders, and community partners, coordinating stakeholder teams to deliver project work
• Identify contract good news stories and feed to the regional External Engagement team
• Maintain a network across the UK ECO team to identify opportunities for innovation and process improvement and lead on implementation locally where relevant
• Keep abreast of industry developments

Job description

Salary -

32,000- 38,000 dependent on experience plus Veolia benefits.

Location -

Working across the South London contracts of Croydon, Kingston, Merton and Sutton

Hours -

40 hours per week, standard hours are 08:30-17:00, Monday to Friday

Please submit a 1 page cover letter (please write this in your own words not AI as this forms part of the initial assessment of your writing style) and a 2 page CV if you are interested in this role.

The team do occasionally work from home, but as this role is engagement focused it is best suited to someone who is based locally and keen to work within Croydon, Kingston, Merton and Sutton, and at our depots in the borough.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life

What we can offer you;

• 25 days of annual leave
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential
• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards.

What you'll be doing:

In the Social Value Officer position you will work closely with the Local ECO Managers and ECO Officers to develop and deliver social value projects. This will include career workshops, work experience, apprenticeship and employment programmes to support local students, residents and vulnerable groups to find meaningful careers. You will also research and coordinate volunteer activities for residents, and support the delivery of our national community funds and local spend initiatives. We are looking for an energetic all rounder with exemplary people and communication skills, and proven expertise in measuring and reporting data.

• Manage and report on the social value function of the contracts and lead on the design and delivery of specific projects to achieve contractual commitments.
• Work as part of the Education, Communications and Outreach (ECO) team, supporting national and local behaviour change campaigns to support staff wellbeing, improve recycling rates and build more resilient local communities.
• Build and maintain strong relationships with internal and external stakeholders, and community partners, coordinating stakeholder teams to deliver project work.
• Identify contract good news stories and feed to the regional External Engagement team.
• Maintain a network across the UK ECO team to identify opportunities for innovation. and process improvement and lead on the implementation locally where relevant.
• Keep abreast of industry developments.

What are we looking for?

Essential:

• Experience in project development and management, contributing to and executing strategic plans to achieve objectives
• Excellent data management and reporting
• Experience working with agencies and external organisations to deliver partnership projects
• Experience delivering community engagement and behaviour change activities
• Excellent written and verbal communication skills including presentation skills
• Budget management

Desirable:

• Experience delivering and reporting on social value initiatives using Thrive or TOMs framework
• Experience of supporting vulnerable groups
• Understanding of PR, social media, social advertising and digital communications
• Understanding or experience working with local authorities
• Experience of visual and textual content production across multiple formats
• A full clean UK driving licence

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.