This part-time management post leads the Social Prescribing team and two linked services at Southern Brooks, a community anchor charity in South Gloucestershire. The core of the work is running the Social Prescribing, MINT Social Prescribing and DHI Community Connector services: managing and developing staff, overseeing quality, budgets and contract targets, and building partnerships with commissioners and referral partners. It sits on the Management Team at 30 hours a week, including Wednesdays, with hybrid working and travel across the county.
What the job involves
- Lead and support the Social Prescribing, MINT Social Prescribing and DHI Community Connector services, ensuring person-centred delivery that meets contract requirements and outcomes
- Line manage, supervise and develop staff, including recruitment, induction, performance, attendance and wellbeing
- Set the vision and direction for the team and develop an operational plan aligned with project targets and organisational priorities
- Monitor service and contract performance against KPIs and outcomes, and act on underperformance
- Embed safeguarding processes across services, including recording, reporting and escalation
- Ensure compliance with governance requirements including GDPR, health and safety and lone working
- Manage project budgets with support from senior managers
- Use data, feedback and reporting to evaluate impact, meet quarterly reporting requirements and improve services
- Maintain processes, systems and SOPs for consistent service delivery
- Build relationships with commissioners, funders, referral partners and community organisations
- Develop referral pathways and identify and address gaps in provision
- Represent and promote the services externally, contribute to Management Team strategy and risk management, and deputise for the Head of Wellbeing & Health
What’s required
Experience
- Managing teams, including supervision, performance management and development
- Managing projects and services to agreed quality, outcomes, contract and reporting requirements
- Supporting people with complex lives affecting health and wellbeing, including diverse communities
- Partnership working and managing relationships with commissioners and other stakeholders
Skills & knowledge
- Understanding of mental health and barriers to services, with motivational interviewing, trauma-aware and strengths-based approaches
- Understanding of governance and compliance, including GDPR, employment, health and safety and lone working
- Safeguarding experience with adults and children, including recording and reporting
- Planning and delivering programmes, identifying improvements and implementing change
- Monitoring performance, analysing information and producing accurate reports
- Excellent communication and relationship-building with diverse stakeholders
Checks & eligibility
- DBS check
- Driving licence or access to transport, and willingness to travel across South Gloucestershire and occasionally work from home
Other
- Strong IT skills, including MS Office, databases and management information software
- Highly organised, adaptable, able to prioritise own workload and work independently
- Commitment to equality, diversity and inclusion and passion for empowering individuals
- Occasional evening and weekend work
Nice to have
- Experience of managing project budgets
- Experience of managing or running social prescribing, or similar health prevention and promotion programmes within VCSE organisations
- Knowledge of social prescribing practice
- Degree or equivalent qualification in a relevant field, or equivalent relevant experience
What’s offered
- Stated salary of £31,927 a year pro rata
- Annual leave from 5 weeks plus bank holidays, pro rata
- Sickness benefits
- Hybrid working and casual dress
- Paid day off for your birthday
- Travel expenses above your usual commute reimbursed