Social Prescribing Link Worker (Maternity Cover)

Onside; Worcester; On-site; GBP 25,000 - 26,000; Part time

Benefits offered by this job

26 days annual leave plus Bank Hols (p

Pension Scheme

Company Sick Pay Scheme

Enhanced Maternity and Paternity Pay

24/7 Employee Assistance Programme

Premium Calm App subscription

Birthday Day Off

Employee Engagement Forum

Flexible working environment

Learning and development opportunities

Commitment to wellbeing

Job summary

Onside is recruiting a Social Prescribing Link Worker for the Wyre Forest area in Worcestershire. The role sits in the Adult Wellbeing Services team and focuses on empowering individuals to improve health and wellbeing through personalised support and connecting with community resources.

The post involves working with GP Practices within the WF Network of Independent Practices, delivering holistic, person-centred support and developing wellbeing plans to enhance independence and access to

Qualifications

• Level 3 qualification (A Level, BTEC Level 3 or equivalent).
• Experience in health, social care, community, voluntary sector or public health settings.
• Experience with mental health challenges, social isolation or complex social needs.
• Strong communication and interpersonal skills.
• Ability to build trust with diverse individuals.
• Experience managing a caseload and prioritising workload.
• Understanding of wider determinants of health and wellbeing.
• Ability to identify and manage safeguarding concerns.
• Good IT skills (Microsoft Office & database systems).
• Ability to travel independently across Worcestershire.

Responsibilities

• Delivering social prescribing support: manage referrals, provide one-to-one support, help identify needs and goals, co-produce wellbeing plans, connect to community services, build confidence and independence, monitor progress.
• Partnership and community development: build relationships with primary care teams and voluntary organisations, map local assets, identify gaps, support community activities.
• Caseload and record management: prioritise caseload, maintain records, monitor outcomes, contribute to reporting, ensure GDPR compliance.
• Safeguarding and risk management: recognise safeguarding concerns, assess risks, escalate as needed, follow policies.
• General responsibilities: training, supervision, service development, equality and inclusion, act as ONSIDE ambassador.

Skills

Strong communication and interpersonal

Caseload management

Safeguarding awareness

IT skills (Microsoft Office & database

Teamwork in multidisciplinary setting

Travel across Worcestershire

Education

Level 3 qualification (A Level / BTEC Level 3)

Tools

N/A

Job description

Salary: £24,500 - £25,990 FTE per annum (pro rata)

Hours: 18.5 hours per week

Location: Wyre Forest, Worcestershire

Contract: Fixed Term (Maternity Cover, up to 12 months)

Closing Date: Friday 30th October

Interview Date: Friday 6th November

About the Role

At ONSIDE, we believe that good health is about more than medical treatment. Social, emotional and practical factors can have a significant impact on a person's wellbeing, confidence and quality of life.

We are looking for a compassionate and motivated Social Prescribing Link Worker to join our Adult Wellbeing Services team. Working alongside GP Practices within the Wyre Forest Network of Independent Practices (WFNIP) Primary Care Network, you will empower individuals to take greater control of their health and wellbeing by identifying what matters most to them and connecting them with appropriate community-based support.

The role focuses on supporting people whose needs are often shaped by wider social determinants of health, including social isolation, housing concerns, financial difficulties, employment challenges, caring responsibilities and long-term health conditions. Through a person-centred approach, you will help individuals access local services, activities and opportunities that improve their overall wellbeing and independence.

This is an exciting opportunity to make a genuine difference in people's lives while working within a growing organisation committed to reducing health inequalities and strengthening local communities.

Key Responsibilities

Delivering Social Prescribing Support

• Receive and manage referrals from GP Practices and other appropriate sources.
• Provide personalised, one-to-one support using a holistic, person-centred approach.
• Enable individuals to identify their strengths, needs and goals.
• Co-produce individual wellbeing plans and agree achievable actions.
• Support people to access community groups, activities and local services.
• Empower individuals to build confidence, resilience and independence.
• Maintain regular contact and review progress against agreed goals.

Partnership and Community Development

• Develop strong working relationships with primary care teams, statutory services and voluntary organisations.
• Maintain knowledge of local community assets, services and support networks.
• Work collaboratively with partners to identify gaps in provision.
• Support the development of community activities and wellbeing opportunities where needed.
• Promote the benefits of social prescribing across local communities.

Caseload and Record Management

• Manage and prioritise a caseload effectively.
• Maintain accurate and timely records using agreed systems.
• Monitor outcomes and demonstrate the impact of social prescribing interventions.
• Collect data and contribute to reporting requirements.
• Ensure confidential information is handled appropriately and in line with GDPR requirements.

Safeguarding and Risk Management

• Recognise safeguarding concerns and follow organisational procedures.
• Assess and manage potential risks to individuals and others.
• Escalate concerns appropriately and make referrals where necessary.
• Work within organisational policies, procedures and professional boundaries.

General Responsibilities

• Participate in training, supervision and team meetings.
• Contribute to service development and continuous improvement activities.
• Promote equality, diversity and inclusion in all aspects of the role.
• Act as an ambassador for ONSIDE and its values.

ONSIDE People

At ONSIDE, our people are passionate about making a positive difference. We work creatively and collaboratively with individuals, communities and partner organisations to improve health, wellbeing and life opportunities across Worcestershire.

We are looking for people who share our values and are committed to:

• Being person-centred
• Working collaboratively
• Supporting inclusion and equality
• Demonstrating integrity and accountability
• Encouraging innovation and continuous improvement

Requirements

Essential

• Level 3 qualification (A Level, BTEC Level 3 or equivalent experience).
• Experience supporting individuals within health, social care, community, voluntary sector or public health settings.
• Experience working with people experiencing mental health challenges, social isolation or complex social needs.
• Strong communication and interpersonal skills.
• Ability to build trusting relationships with a diverse range of individuals.
• Experience of managing a caseload and prioritising workload effectively.
• Understanding of the wider determinants of health and wellbeing.
• Ability to identify and manage safeguarding concerns appropriately.
• Good IT skills, including Microsoft Office and database systems.
• Ability to work independently and as part of a multidisciplinary team.
• Ability to travel independently throughout Worcestershire.

Desirable

• Experience of social prescribing or wellbeing support services.
• Training in motivational interviewing, health coaching or behaviour change techniques.
• Knowledge of local voluntary, community and social enterprise services.
• Experience of asset-based community development approaches.
• Experience working within Primary Care or NHS-related services.
• Experience of monitoring outcomes and service evaluation.
• Understanding of personalised care approaches.

Benefits

ONSIDE Benefits

As an ONSIDE employee you will have access to:

• 26 days annual leave plus Bank Holidays (pro rata)
• Pension Scheme
• Company Sick Pay Scheme (subject to qualifying service)
• Enhanced Maternity and Paternity Pay (subject to qualifying service)
• 24/7 Employee Assistance Programme
• Premium Calm App subscription
• Birthday Day Off
• Employee Engagement Forum
• Flexible and supportive working environment
• Learning and development opportunities
• Commitment to employee wellbeing and work-life balance