Social Prescriber

The Methodist Church in Britain; Sunderland; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Develop skills in personalised care

Varied multidisciplinary team

Job summary

Island City Network is seeking a Social Prescriber to provide non-clinical, one-to-one support to patients facing loneliness, housing, money, employment or caring challenges. The role involves mainly telephone contact with some face-to-face appointments and community outreach, working with GPs and care teams.

You will complete NHS England Social Prescribing certification and Personalised Care Institute online learning, build trusted relationships, and help patients access local services.

Qualifications

• GCSEs or equivalent qualifications.
• Completion certificate for Social Prescribing from NHS England.
• Completion of the Personalised Care Institute online learning programme.

Responsibilities

• Deliver one-to-one non-clinical support to patients, mainly by telephone with some face-to-face appointments.
• Help patients identify what matters to them, set goals and create personalised action plans.
• Build trusted relationships by listening to patients and helping them find solutions.
• Support individuals to build confidence, resilience and greater control over their health and wellbeing.
• Deliver community-based drop-in sessions and outreach support.
• Receive referrals from GPs, nurses, pharmacists, care coordinators and other healthcare professionals.
• Manage and prioritise your own caseload.
• Work with practice teams and local organisations to achieve the best outcomes for patients.
• Recognise and escape safeguarding or wellbeing concerns.
• Build links with community groups, charities, voluntary organisations and statutory services.
• Promote local activities, services and support networks, and help strengthen connections between patients and their communities.
• Comply with health and safety, information governance, confidentiality and equality policies, including reporting incidents through the Significant Event Reporting system.

Skills

Communication

Active listening

Independent work

Time management

Empathy

Emotional resilience

Education

GCSEs or equivalent qualifications

NHS England Social Prescribing completion certificate

Personalised Care Institute online learning programme

Job description

This Social Prescriber post sits within the Primary Care Network team at Island City Network, which covers Island City Practice and Derby Road Group Practice. The role provides non-clinical, one-to-one support to patients whose wellbeing is affected by loneliness, housing, money, employment or caring responsibilities, connecting them with local services and activities. Most contact is by telephone, with some face-to-face appointments and community drop-in sessions, working alongside GPs, nurses, pharmacists and care coordinators. Applicants must hold the NHS England Social Prescribing completion certificate and complete the Personalised Care Institute online learning programme.

What the job involves

• Deliver one-to-one non-clinical support to patients, mainly by telephone with some face-to-face appointments
• Help patients identify what matters to them, set goals and create personalised action plans
• Build trusted relationships by listening to patients and helping them find solutions
• Support individuals to build confidence, resilience and greater control over their health and wellbeing
• Deliver community-based drop-in sessions and outreach support
• Receive referrals from GPs, nurses, pharmacists, care coordinators and other healthcare professionals
• Manage and prioritise your own caseload
• Work with practice teams and local organisations to achieve the best outcomes for patients
• Recognise and escape safeguarding or wellbeing concerns
• Build links with community groups, charities, voluntary organisations and statutory services
• Promote local activities, services and support networks, and help strengthen connections between patients and their communities
• Comply with health and safety, information governance, confidentiality and equality policies, including reporting incidents through the Significant Event Reporting system

What’s required

Qualifications

• GCSEs or equivalent qualifications
• Completion certificate for Social Prescribing from NHS England
• Completion of the Personalised Care Institute online learning programme

Skills & knowledge

• Excellent communication and active listening skills
• Ability to work independently and manage a diverse caseload
• Strong organisational and time management skills
• Compassionate, empathetic and non-judgemental approach
• Emotional resilience and professionalism
• Understanding of the wider factors that influence health and wellbeing

Nice to have

• NVQ Level 2 in Health and Social Care or equivalent
• Training in coaching, health coaching or motivational interviewing
• Experience working in healthcare, community, voluntary, charity or social care settings
• Knowledge of local community resources and services

What’s offered

• Opportunity to develop skills and knowledge within personalised care
• Varied role within a friendly multidisciplinary team