Social Prescribing Manager

Walsall Housing Group Limited; Walsall; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

27 days annual leave

Defined benefit pension

Health cash plan

Discounts

Job summary

Walsall Housing Group Limited is seeking a Social Prescribing Manager to lead the delivery of Social Prescribing and Young Persons Accommodation Support programmes, improving health, wellbeing and tenancy outcomes for vulnerable customers.

You will manage a team on-site, foster partnerships with councils and health services, monitor performance and ensure funding and contractual obligations are met, while driving equity and safeguarding across services.

Qualifications

• Experience of working with vulnerable customers to live independently and sustain tenancies.
• Experience of leading social housing or tenancy support programmes for vulnerable groups.
• Experience of delivering programmes that improve outcomes for social housing customers.

Responsibilities

• Lead and oversee delivery of Social Prescribing programmes, ensuring contractual requirements, budgets and KPIs are met.
• Provide compassionate leadership to Social Prescribers and Accommodation Officers.
• Develop partnerships with health, local authorities and community organisations to improve access to services.

Skills

Social housing

Social prescribing

Leadership

Budget management

Partnership building

Health inequalities

Data and reporting

Contract management

Safeguarding

Team development

Education

Housing qualification

Job description

The following content displays a map of the jobs location - Walsall

Location: Walsall, West Midlands

Contract: Full Time, Permanent, 37 hours per week

Closing Date: 7th September 2026

Interview Date: 17th September 2026

Are you passionate about tackling health inequalities, supporting vulnerable people and creating opportunities for people to live healthier, more independent lives?

At whg, we believe that a safe and secure home is only part of the picture. Our customers’ health, wellbeing, financial circumstances and access to their communities can all have a significant impact on their ability to thrive.

We’re looking for a Social Prescribing Manager to lead the successful delivery of our Social Prescribing and Young Persons Accommodation Support programmes, helping us improve outcomes for some of the most vulnerable people within our communities.

This is a varied and rewarding leadership role where you’ll oversee services designed to improve health and wellbeing, prevent homelessness and help customers successfully sustain their tenancies.

As this is a front-line leadership role, you’ll need to work on site for a minimum of three days per week, working alongside your team and the customers and partners we support.

If you’re an experienced and compassionate leader who understands the connection between housing, health and opportunity, and you want to lead services that make a measurable difference to people’s lives, we’d love to hear from you .

• Lead and oversee the successful delivery of whg’s Social Prescribing programmes, including Ace in Asthma, and the Young Persons Supported Accommodation Scheme (YPSAS), ensuring contractual requirements, budgets and KPIs are achieved.
• Provide compassionate and effective leadership to our Social Prescribers and Young Persons Temporary Accommodation Officers, supporting colleagues to deliver high-quality services and positive outcomes for vulnerable customers.
• Lead the delivery of a non-medical social prescribing approach, connecting customers with community groups, activities and support services that improve health, wellbeing and independence.
• Work in partnership with Walsall Council and other key partners to successfully manage YPSAS, supporting vulnerable young people to sustain their accommodation and progress towards general needs tenancies.
• Build strong collaborative relationships with health and social care services, GPs, DWP, Local Authorities and community and voluntary organisations to improve customers’ access to services and support.
• Work closely with teams across whg to ensure vulnerable customers have equitable access to the services and support they need to sustain their tenancies.
• Oversee referrals and assessments for YPSAS, ensuring young people with appropriate support needs are identified and provided with the right housing management support.
• Use data, wellbeing outcome frameworks and evidence-based approaches to measure the impact of both programmes, identify areas for improvement and ensure services reach customers experiencing the greatest inequalities.
• Monitor programme performance and produce accurate monthly and quarterly management information and reports, highlighting achievements, outcomes and areas requiring improvement.
• Manage programme contracts, grant claims and budgets, ensuring funding requirements and whg’s financial and procurement procedures are met.
• Represent whg at multi-agency, partnership, contract and audit meetings, advocating for customers and contributing to the successful delivery and development of services.
• Ensure appropriate safeguarding, health and safety and risk management arrangements are in place, responding effectively to concerns where customers may be at risk of harm, abuse or neglect.
• Contribute as a member of the Stronger Communities management team, sharing knowledge and ideas and supporting the delivery of whg’s wider Social Justice Strategy and corporate objectives.

We're looking for someone who has:

• Experience of working alongside and supporting vulnerable customers to live independently and successfully sustain their tenancies .
• Experience of leading social housing, tenancy support or accommodation programmes supporting vulnerable groups, including care leavers, people experiencing homelessness, people with disabilities or long-term health conditions, and others facing disadvantage.
• Experience of delivering programmes that improve the long-term outcomes and life chances of social housing customers and other vulnerable groups.
• Experience of working with care-experienced or vulnerable young people, including those who may be at risk of homelessness.
• A strong understanding of health inequalities and the wider social determinants of health, and how these can impact customers and communities.
• Good operational knowledge and experience of social prescribing, health assessments and wellbeing outcome frameworks, tools and techniques.
• Experience of leading, motivating and developing a team to deliver high-quality services and achieve individual targets and KPIs.
• Experience of developing strong partnerships with community, voluntary and statutory organisations to improve equitable access to and take-up of services.
• Experience of contract management and externally grant-funded programmes, including meeting funding conditions, monitoring performance and reporting against funder requirements.
• Experience of managing budgets in line with financial regulations and organisational procedures.
• Experience of safeguarding, health and safety and risk management, including completing and overseeing appropriate risk assessments.
• Experience of using data and evidence to evaluate programmes, demonstrate impact and improve customer outcomes.
• A relevant housing qualification, or a commitment to work towards one, or significant relevant experience within social housing and tenancy sustainment.
• A demonstrable commitment to social justice and a passion for improving outcomes for social housing customers.

What’s in it for you?

In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts.

We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.

About us

At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life. Our values— Trustworthy, Respectful, Accountable, Collaborative and Excellent — guide our work and our commitment to creating an inclusive workplace where everyone can thrive.

whg and Aspire Housing have agreed a merger, which will create a new housing association with 32,000 homes across our Midlands heartlands. These plans do not affect our current recruitment and all advertised posts remain approved and active. Find out more about these proposals

We have been recognised as a top employer in the prestigious Sunday Times Best Places to Work 2026. The awards celebrate the top employers in the UK who are leading the way in employee pride, job satisfaction and wellbeing, as well as reward and recognition.

We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.

whg is committed to safeguarding and promoting the welfare of our customers and communities. Please note that for some roles, a Disclosure and Barring Service (DBS) check may be required as part of our pre-employment screening process.

This vacancy is open to both internal and external applicants