Social Prescribing Link Worker & WorkWell Coach

FedBucks Ltd; Princes Risborough; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

NHS Pension

Employee Assistance Programme

25–30 days annual leave

Training & development

Job summary

FedBucks Ltd is seeking a Social Prescribing Link Worker & WorkWell Coach to join the WorkWell team. The role involves personal wellbeing coaching, social prescribing and employment guidance to help people stay in or return to work.

You will support individuals facing health, wellbeing, financial and social barriers across Buckinghamshire, combining holistic assessments, personalised plans and practical job-search support.

Qualifications

• Experience supporting people with complex health, wellbeing or social needs.
• Excellent communication and relationship-building skills.
• Strong understanding of person-centred and strengths-based approaches.
• A relevant qualification or equivalent experience within health, wellbeing, community, social care, coaching or a related field.
• A genuine passion for empowering people to achieve positive outcomes.

Responsibilities

• Manage an active caseload of WorkWell participants.
• Contribute to delivery of WorkWell outcomes and KPIs.
• Work across community, primary care, workplace and virtual settings.
• Support integration of health, wellbeing, employment and community support services across the WorkWell pathway.

Skills

Communication skills

Person-centred approach

Motivational interviewing

Caseload management

Education

Degree or equivalent experience

Job description

Social Prescribing Link Worker & WorkWell Coach

Social Prescribing Link Worker & WorkWell Coach

Location: Princes Risborough Head Office & and travel to business locations in Buckinghamshire where needed

Hours: 37.5 hours per week covering 5 days

Salary: £32,073 per annum dependent on experience

Employment Type: Fixed Term until March 2029

Make a Difference Through Health, Wellbeing and Work

Are you passionate about helping people overcome barriers, improve their wellbeing and achieve their employment goals?

We are looking for a compassionate and motivated Social Prescribing Link Worker & WorkWell Coach to join our innovative WorkWell team. This role combines personalised support, health and wellbeing coaching, social prescribing and employment guidance to help people stay in work, return to work or move towards sustainable employment.

Working across Buckinghamshire, you will support individuals facing a range of challenges including physical and mental health conditions, disability, social isolation, financial difficulties, caring responsibilities and other factors affecting their ability to work and thrive.

Main duties of the job

What You’ll Be Doing

• Managing a diverse caseload of WorkWell participants.
• Completing holistic assessments and developing personalised wellbeing and employment plans.
• Providing coaching, motivation and practical support.
• Connecting people with community services, voluntary organisations and local support networks.
• Supporting CV development, job applications and interview preparation.
• Working collaboratively with healthcare professionals, employers and community partners.
• Helping individuals improve confidence, resilience, independence and wellbeing.

About You

You will have:

• Experience supporting people with complex health, wellbeing or social needs.
• Excellent communication and relationship-building skills.
• A strong understanding of person-centred and strengths-based approaches.
• A relevant qualification or equivalent experience within health, wellbeing, community, social care, coaching or a related field.
• A genuine passion for empowering people to achieve positive outcomes.

If you are passionate about helping people improve their health, wellbeing and employment outcomes, we’d love to hear from you.

What We Offer

• 25 days annual leave on commencment of employment.
• A supportive and friendly working environment
• Employee Assistance Programme.
• Ongoing training and professional development.
• A supportive and friendly team environment.
• The opportunity to make a genuine difference to people’s lives across Buckinghamshire.

About us

FedBucks is a not-for-profit GP federation of 44 GP practices covering a population of over 550,000 patients across Buckinghamshire. We began in 2016 and now employ around 300 members of staff at our head office site, and across our planned and unplanned care services.

As a GP Federation and Social Enterprise, we are proud to represent our member practices and to champion primary care by working with local general practice and system partners in the provision of community-based healthcare services. We are dedicated to providing safe and compassionate care to our patients across our range of planned and unplanned healthcare services in Buckinghamshire and believe in continuous commitment to quality service delivery and positive patient outcomes.

Patients are at the heart of everything we do, and we pride ourselves in our purpose when enabling excellent patient care and supporting general practice.

The successful applicant will be required to undergo an enhanced background check (e.g., DBS) prior to appointment, and regular safeguarding training will be provided and required.

Job responsibilities

Dimensions of the Role

• Manage an active caseload of WorkWell participants.
• Contribute to delivery of WorkWell outcomes and key performance indicators.
• Work across community, primary care, workplace and virtual settings.
• Support integration of health, wellbeing, employment and community support services across the WorkWell pathway.

Key Responsibilities

Social Prescribing and Personalised Care

• Undertake holistic, person-centred assessments to identify health, wellbeing, social and employment-related needs.
• Develop personalised support plans based on individual goals, strengths and aspirations.
• Support individuals to access community groups, voluntary organisations and local support services.
• Address wider determinants of health including housing, debt, social isolation, transport, digital exclusion and caring responsibilities.
• Empower individuals to increase independence, resilience and self-management.
• Promote wellbeing, community connectedness and social inclusion

WorkWell Coaching and Employment Support

• Manage a caseload of participants experiencing health-related barriers to employment.
• Undertake holistic biopsychosocial assessments to identify barriers and opportunities relating to work and wellbeing.
• Support individuals to remain in work, return to work or move towards sustainable employment.
• Provide coaching, motivation and practical support to improve confidence, resilience and employability
• Support participants with CV development, job applications, interview preparation and skills progression
• Develop and review personalised work and wellbeing action plans
• Promote the positive relationship between good work, health and wellbeing

Case Management and Care Coordination

• Act as lead practitioner for allocated participants.
• Coordinate support across health, employment, skills, welfare and community services
• Facilitate warm handovers and supported referrals to partner organisations.
• Maintain regular contact with participants and monitor progress towards agreed outcomes.
• Identify and upscale safeguarding, welfare or clinical concerns in line with policy.
• Support participants through transitions such as returning to work, job loss, changes in health status or personal circumstances.

Partnership and Community Engagement

• Build and maintain relationships with community organisations, VCSE partners, local authorities, healthcare services and employment providers.
• Develop knowledge of local community assets and support pathways.
• Promote WorkWell and social prescribing services across partner organisations
• Work collaboratively with Occupational Health Advisers, Work and Health Coaches, Mental Health Practitioners and other MDT members.
• Participate in multidisciplinary meetings and case discussions.

Employer Engagement

• Support participants and employers to identify practical workplace solutions and reasonable adjustments
• Contribute to return-to-work planning and sickness absence prevention activities.
• Promote workplace wellbeing resources and support services.
• Signpost employers to specialist occupational health support where required.

Performance, Quality and Governance

• Maintain accurate and contemporaneous case records.
• Collect and record outcome data in accordance with service requirements
• Support service audits, evaluations and reporting requirements.
• Contribute to quality improvement and service development initiatives.
• Comply with safeguarding, information governance, health and safety and organisational policies.

Essential Qualifications:

• Educated to degree level or equivalent experience.
• Relevant qualification in Social Prescribing, Health and Wellbeing, Social Care, Community Development, Psychology, Public Health, Coaching or a related discipline.
• Evidence of continuing professional development.
• Understanding of personalised care and strengths-based practice.

Desirable Qualifications:

• Accredited Social Prescribing Link Worker training.
• Health Coaching qualification.
• Level 3 or above Information, Advice and Guidance qualification.
• Vocational Rehabilitation training.
• Motivational Interviewing training.

What We Offer

• A supportive and friendly working environment
• Opportunities for training and professional development
• The chance to make a real difference to patient care within the local community
• Access to a diverse and rewarding role across a range of healthcare services
• Generous NHS Pension Scheme benefit from one of the UK's most valuable pension schemes, with an employer contribution of 23.7%, helping you build long-term financial security.
• 25 to 30 days annual leave, depending on length of service.
• Employee Assistance Programme

Person Specification

Qualifications

• Educated to degree level or equivalent experience.
• Relevant qualification in Social Prescribing, Health and Wellbeing, Social Care, Community Development, Psychology, Public Health, Coaching or a related discipline.
• Evidence of continuing professional development.
• Understanding of personalised care and strengths-based practice.
• Accredited Social Prescribing Link Worker training.
• Health Coaching qualification.
• Level 3 or above Information, Advice and Guidance qualification.
• Vocational Rehabilitation training.
• Motivational Interviewing training.

Skills and knowledge

• Understanding of social prescribing and personalised care.
• Understanding of wider determinants of health.
• Knowledge of local community, voluntary and statutory services.
• Understanding of health and employment pathways.
• Strong communication, engagement and motivational interviewing skills.
• Ability to manage and prioritise a diverse caseload.
• Ability to build positive relationships with participants and stakeholders.
• Strong record-keeping and organisational skills.
• Ability to work autonomously and as part of a multidisciplinary team.

Experience

• Experience supporting individuals with complex health, wellbeing and social needs.
• Experience of case management and personalised support planning.
• Experience working in social prescribing, community development, health, wellbeing or employment support services.
• Experience of partnership and multi-agency working.
• Experience supporting people experiencing mental health, physical health or social challenges.
• Experience maintaining accurate records and outcome reporting.
• Experience delivering coaching, motivational support or behaviour change interventions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.