Social Prescriber- Crest Havering PCN

Havering Health Ltd; Romford; In loco; GBP 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Havering Health Ltd in Romford is seeking a Social Prescriber to support older people living with frailty, coordinating care with Havering PCN GP practices and local partners. You will act as a single point of contact for patients and carers, promoting holistic, integrated care and facilitating access to social prescribing and community services.

The role requires strong interpersonal skills, substantial experience in social prescribing (minimum two years), and the ability to work in a diverse,

Competenze

• Substantial experience as a social prescriber in health, social care, or voluntary sector, with at least two years of direct engagement.
• Experience working with GP practices and community teams within a PCN.
• Excellent interpersonal, communication, and organisational skills; able to work in diverse environments.

Mansioni

• Support older people living with frailty to live longer, healthier lives.
• Coordinate care with PCN GP practices, local authority, and voluntary sector.
• Act as single point of contact for patients and carers.
• Promote social prescribing and improve access to services.
• Maintain accurate records and collaborate with multi-disciplinary teams.

Conoscenze

Social prescribing

Interpersonal skills

Communication

Organisational skills

Formazione

NVQ level 2 / equivalent

Strumenti

EMIS

Descrizione del lavoro

Thepost office will support older people living with frailty to live longer,healthier lives. They will work closely with Havering Health PCNs GPpractices, the wider PCN team, the local authority, including social care andhousing, and Voluntary Community and Social Enterprise organisation to ensureindividuals receive appropriate, coordinated support.

TheSocial Prescriber will assist patients whose care is coordinated by the PCN GPpractices serves as a single point of contact for individuals and carers,coordinating the provision of comprehensive, integrated care in collaborationwith other services and professionals, such as specialist community teams,social prescribers, voluntary sector organisation, and primary care. Theresponsibility of the Social Prescriber is to develop an understanding ofservices that can support patients and carers from a holistic perspective.

Main duties of the job

Thepost holder will support older people living with frailty to live longer,healthier lives. They will work closely with PCNs GP practices,the wider PCN team, the local authority, including social care to ensure individuals receive appropriate, coordinatedsupport.

The Social Prescriber will assist patients whose care is coordinated by theGP Practice in PCN. Serves as a single point of contact forindividuals and carers, coordinating the provision of comprehensive, integratedcare in collaboration with other services and professionals, such as specialistcommunity teams, social prescribers, voluntary sector organisations, andprimary care.

The post holder will work with individuals from various culturaland social backgrounds. The ability to perform effectively in a diverse andoccasionally demanding environment is required.

About us

Havering PCN is a collaboration of GP practices working together to provide integrated, high-quality healthcare to our local population. Established in 2019 as part of the NHS Long Term Plan, we aim to bridge the gap between traditional GP services and community-based care, ensuring our patients have access to the right support at the right time.

By sharing resources and expertise, our member practices are able to offer a wider range of specialist services and personalised care that wouldn't be possible for a single surgery to provide alone.

Our Mission & Values

Our vision is a community where every resident enjoys optimal health and wellbeing, empowered by inclusive and personalised care.

Compassion: Approaching every patient with empathy and understanding.

Collaboration: Working as a cohesive team to offer comprehensive solutions.

Excellence: Committing to the highest quality of healthcare through continuous improvement.

Inclusion: Ensuring our services are accessible and welcoming to all.

Job responsibilities

JOBSUMMARY

Thepost holder will will work closely with Havering PCNs GP practices,the wider PCN team to ensure individuals receive appropriate, coordinatedsupport.

Social Prescriber will assist patients whose care is coordinated by thePCN Team. Serves as a single point of contact forindividuals and carers, coordinating the provision of comprehensive, integratedcare in collaboration with other services and professionals, such as specialistcommunity teams, social prescribers, voluntary sector organisations, andprimary care.

The post holder will work with individuals from various culturaland social backgrounds. The ability to perform effectively in a diverse andoccasionally demanding environment is required.

Training and support

The successful candidate will have excellentinterpersonal and communication skills, strong organisational abilities,patience and empathy. They should have substantialexperience as a social prescriber, having worked in health, social care, or thevoluntary, community and social enterprise sector, with at least two years ofdirect engagement with individuals, families, or carers.

The post holder will be supported in their training and professionaldevelopment by peers, line manager and clinicalsupervisor. The post holder will beencouraged to attend any training courses that are relevant to the role.

Key Responsibilities

Service Delivery

Build a robust knowledge of health, social and third sectorprovision available within Havering and surrounding areas.

Promote social prescribing, its role in self-management, and thewider determinants of health.

Build relationships with key staff in GP practices within havering PCN. Attend relevant meetings andintegrate as part of the wider network team, providing information and feedbackon social prescribing matters.

Work proactively to develop strong links with all local agenciesto encourage referrals, to recognise services requirements and enableconfident approach to making referrals.

Work in partnership with all local agencies to raise awareness ofsocial prescribing and demonstrate how partnership working can reduce pressureon statutory services, improve health outcomes and enable a holistic approachto care.

Provide referring agencies with regular updates relating to socialprescribing and include training for their staff to promote effective access toinformation and encourage appropriate referrals.

Work proactively in encouraging self-referrals and connecting withall local communities, particularly those communities that statutory agenciesmay find hard to reach.

Personalised Care and Support

Build relationships with patients, their families and carers. Meet people on a one-to-one basis,undertaking home visits where appropriate within organisations policies andprocedures or consulting via the telephone giving people time to tell theirstories and focus on what matters to me?

Build trust with the person, providing non-judgmental support,respecting diversity and lifestyle choices.

Anticipate barriers to communication.

Be a friendly source of information about wellbeing and preventionapproaches.

Help people identify the wider issues that impact on their healthand wellbeing, such as debt, poor housing, being unemployed, loneliness andcaring.

Communicate effectively with patients, families and carersrecognising the need for alternative communication methods of communication toovercome different levels of understanding, cultural background and preferredways of communicating.

Help people maintain or regain independence through living skills,adaptations, enablement approaches and simple safeguards.

Work with individuals to co-produce a simple personalised supportplan; based on the persons priorities, interests, values and motivations,including what they can expect from the groups, activities and services theyare being connected to and what the person can do for themselves to improvetheir health and wellbeing.

Where appropriate, physically introduce people to communitygroups, activities and statutory services, ensuring they are comfortable.Provide follow-up to ensure that they are happy, engaged, included andreceiving good support.

Whererequired and as appropriate, refer patients back to other health professionalswithin the PCN.

General Tasks

Produce accurate records of patient contact, consistent withlegislation, policies and procedures.

Work closely with GP practices within the PCN to ensure thatsocial prescribing referral codes are input into the clinical system and thatthe persons use of the NHS can be tracked, adhering to data protectionlegislation and data sharing agreements.

Understand and apply legal issues that support the identificationof vulnerable and abused children and adults and be aware of statutorychild/vulnerable patients health procedures and local guidance.

Work as part of the team to seek feedback, continually improve theservice and contribute to business planning.

Undertake any tasks consistent with the level of the post and thescope of the role, ensuring that work is delivered in a timely and effectivemanner.

Duties may vary fromtime to time, without changing the general character of the post or the levelof responsibility.

Job description

Job responsibilities

We do not provide visa sponsorship

JOBSUMMARY

Thepost holder will will work closely with Havering PCNs GP practices,the wider PCN team to ensure individuals receive appropriate, coordinatedsupport.

Social Prescriber will assist patients whose care is coordinated by thePCN Team. Serves as a single point of contact forindividuals and carers, coordinating the provision of comprehensive, integratedcare in collaboration with other services and professionals, such as specialistcommunity teams, social prescribers, voluntary sector organisations, andprimary care.

The post holder will work with individuals from various culturaland social backgrounds. The ability to perform effectively in a diverse andoccasionally demanding environment is required.

Training and support

The successful candidate will have excellentinterpersonal and communication skills, strong organisational abilities,patience and empathy. They should have substantialexperience as a social prescriber, having worked in health, social care, or thevoluntary, community and social enterprise sector, with at least two years ofdirect engagement with individuals, families, or carers.

The post holder will be supported in their training and professionaldevelopment by peers, line manager and clinicalsupervisor. The post holder will beencouraged to attend any training courses that are relevant to the role.

Key Responsibilities

Service Delivery

Build a robust knowledge of health, social and third sectorprovision available within Havering and surrounding areas.

Promote social prescribing, its role in self-management, and thewider determinants of health.

Build relationships with key staff in GP practices within havering PCN. Attend relevant meetings andintegrate as part of the wider network team, providing information and feedbackon social prescribing matters.

Work proactively to develop strong links with all local agenciesto encourage referrals, to recognise services requirements and enableconfident approach to making referrals.

Work in partnership with all local agencies to raise awareness ofsocial prescribing and demonstrate how partnership working can reduce pressureon statutory services, improve health outcomes and enable a holistic approachto care.

Provide referring agencies with regular updates relating to socialprescribing and include training for their staff to promote effective access toinformation and encourage appropriate referrals.

Work proactively in encouraging self-referrals and connecting withall local communities, particularly those communities that statutory agenciesmay find hard to reach.

Personalised Care and Support

Build relationships with patients, their families and carers. Meet people on a one-to-one basis,undertaking home visits where appropriate within organisations policies andprocedures or consulting via the telephone giving people time to tell theirstories and focus on what matters to me?

Build trust with the person, providing non-judgmental support,respecting diversity and lifestyle choices.

Anticipate barriers to communication.

Be a friendly source of information about wellbeing and preventionapproaches.

Help people identify the wider issues that impact on their healthand wellbeing, such as debt, poor housing, being unemployed, loneliness andcaring.

Communicate effectively with patients, families and carersrecognising the need for alternative communication methods of communication toovercome different levels of understanding, cultural background and preferredways of communicating.

Help people maintain or regain independence through living skills,adaptations, enablement approaches and simple safeguards.

Work with individuals to co-produce a simple personalised supportplan; based on the persons priorities, interests, values and motivations,including what they can expect from the groups, activities and services theyare being connected to and what the person can do for themselves to improvetheir health and wellbeing.

Where appropriate, physically introduce people to communitygroups, activities and statutory services, ensuring they are comfortable.Provide follow-up to ensure that they are happy, engaged, included andreceiving good support.

Whererequired and as appropriate, refer patients back to other health professionalswithin the PCN.

General Tasks

Produce accurate records of patient contact, consistent withlegislation, policies and procedures.

Work closely with GP practices within the PCN to ensure thatsocial prescribing referral codes are input into the clinical system and thatthe persons use of the NHS can be tracked, adhering to data protectionlegislation and data sharing agreements.

Understand and apply legal issues that support the identificationof vulnerable and abused children and adults and be aware of statutorychild/vulnerable patients health procedures and local guidance.

Work as part of the team to seek feedback, continually improve theservice and contribute to business planning.

Undertake any tasks consistent with the level of the post and thescope of the role, ensuring that work is delivered in a timely and effectivemanner.

Duties may vary fromtime to time, without changing the general character of the post or the levelof responsibility.

Disclosure and Barring Service Check

Thispost is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975and as such it will be necessary for a submission for Disclosure to be made tothe Disclosure and Barring Service (formerly known as CRB) to check for anyprevious criminal convictions.

Collaborative working relationships

Works within the primary careteam, contributing to leadership of service evaluation and research to promotequality improvement activity.

Collaborates withmulti-disciplinary PCN team

Use healthcare technologies tooptimise service delivery, patients access, and continuity of care

Management

Demonstrates understanding of theimplications of national priorities for the team and/or service.

Uses resources effectively tomanage patient treatment in line with local guidance and makes recommendationsfor changes where improvements can be made.

Follows professional andorganisational policies

Education, learning and development

Itis the responsibility of the employee to comply with all organisational andstatutory requirements (eg. health and safety, infection control, equality anddiversity, confidentiality, safeguarding adults and children, informationgovernance).

Engagesin annual appraisal, developing objectives to inform a Personal DevelopmentPlan, which may include 360-degree appraisal and use of patient feedback.

Participatein teaching and training of medical, nursing, and all other practice staff.

Supportsthe practice staff and responds to requests for advice and assistance.

Completeall mandatory and statutory training required by the role.

Takeresponsibility for personal development, learning and performance and maintaineducation through attendance on any courses and/or study days necessary toensure that professional development requirements are met.

Undertakingadditional training where necessary to provide enhanced services andparticipate in training programmes implemented by the PCN/practices as part ofthis employment.

Understands and demonstrates the characteristics of a role model to members in the teamand/or service.

Demonstratesan understanding of current educational policies relevant to working areas ofpractice and keeps up to date with relevant clinical practice.

Quality

Under supervision and support of GPs in the practice, thepost-holder will strive to maintain quality within the practices, and will:

Participating in clinicalgovernance activity and contribute to the improvement in quality of healthoutcomes through audit, risk management and Quality Improvement

Alerts other team members toconcerns about risk, quality, and safety

Participates in investigation ofincidents and events as required

Identifies, applies, anddisseminates research findings relating to own practice

Collects data for audit purposesand uses clinical audit to monitor quality in the service

Contributes to the effectivenessof the team by reflecting on own and team activities and making suggestions onways to improve and enhance the teams performance

Works effectively with individualsin other agencies to meet patients needs

Effectively manages own time,workload, and resources

Meets timescales/deadlines foraudits and written returns to ensure that the Practice meets quality standardsand receives the designated funding.

Person Specification

Knowledge and Skill

• NHS Priorities and Issues
• Good working knowledge of Outlook, Word, Excel, Power point, Access
• Update and maintain efficient administration systems
• Maintain confidentiality/data protection
• Able to analyse systems to improve services
• Establish and maintain good working relationships
• Excellent interpersonal skills
• Team Player
• Clear communication skills including excellent writing, data entry and presentation skills
• Able to construct and deliver clear information/instructions to others
• Able to multi-task
• Able to work without supervision and use own initiative
• Organise and prioritise own workload
• English language competency sufficient to communicate effectively with all staff and clients
• Demonstrates attention to detail, accuracy and numeracy skills
• Advanced level IT skills

Experience

• Working in the role of a social prescriber for a minimum of 2 years
• Working in a multi-professional team environment.
• Handling sensitive and confidential information
• Working in an NHS environment
• Experience of using EMIS

Other

• Able to travel efficiently throughout the area of Havering Liberty PCN
• Commitment to continuing professional development
• Standard driving skills and access to own vehicle for work purposes

Qualifications

• NVQ level 2 or Grade A-C equivalent standard of literacy and numeracy

Demonstration of PCN Values

• Patient centred care and health equity
• Sustainability and efficiency
• Collaboration and team working
• Quality and excellence
• Inclusivity and respect
• Accountability and integrity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.