Social Media Manager

Cambridge University Press & Assessment; Cambridge; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

28 days annual leave

Private medical insurance

Discretionary annual bonus

Group personal pension scheme

Life assurance up to 4 x annual salary

Green travel schemes

Job summary

Cambridge OCR is seeking a collaborative Social Media Manager to develop and implement our social media strategy. You’ll lead content across platforms to showcase our brand, products and services for schools and colleges in England.

As a key member of the Marketing & Brand team, you’ll manage paid and organic campaigns, engage communities, use data to optimise performance and champion innovation, including AI applications, while shaping how Cambridge OCR is perceived as a trusted voice in

Qualifications

• Significant experience developing organisation-wide social media strategies.
• Strong content creation skills across multiple formats, including video.
• Experience creating and managing paid and organic social campaigns that meet objectives.
• Excellent stakeholder management and influencing skills.
• Data-driven approach with strong analytical capability.
• Experience using social media management, reporting and insight platforms.
• Comfortable in a fast-moving environment and spotting opportunities to innovate.
• Passion for creating content with measurable results.

Responsibilities

• Develop and deliver our social media strategy across key channels.
• Lead content planning, creation and publishing.
• Manage integrated organic and paid social campaigns.
• Build audience engagement and advocacy through community management and social listening.
• Use data and insights to optimise performance.
• Champion innovation, including the use of AI and emerging technologies.
• Position Cambridge OCR as a trusted voice in education.

Skills

Social media strategy

Content creation

Paid campaigns

Stakeholder management

Analytics

Social listening

AI innovation

Education sector experience

Education

CIM or CIPR qualification

Job description

Are you a collaborative and creative Social Media Manager looking to use your skills and experience to make a real impact? We're searching for an experienced and forward-thinking Social Media Manager, to develop and implement our social media strategy at an exciting time for our brand. Leading social media for a recognised education brand, you'll have the freedom to test new ideas and shape how we show up across platforms - crafting bold, innovative and impactful content and messaging. Your social media campaigns will be front and centre as we communicate the value of our brand, products and services for schools, colleges and multi academy trusts in England.

About the role

A key member of the Marketing & Brand team, you'll be responsible for implementing Cambridge OCR's social media strategy, building our online social presence, community engagement and creating innovative content to support our objectives and embed our brand promise: Making assessment straightforward.

Key responsibilities

• Developing and delivering our social media strategy across key channels.
• Leading content planning, creation and publishing.
• Managing integrated organic and paid social campaigns.
• Building audience engagement and advocacy, through community management and social listening.
• Using data and insights to optimise performance.
• Championing innovation, including the use of AI and emerging technologies.
• Helping position Cambridge OCR as a trusted voice in education.

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

Required criteria

• Significant experience in developing and delivering successful organisation-wide social media strategies.
• Strong content creation skills across multiple formats, including video.
• Experience creating and managing paid and organic social campaigns that meet objectives.
• Excellent stakeholder management and influencing skills.
• A data-driven approach with strong analytical capability.
• Experience using social media management, reporting and insight platforms.
• Confidence working in a fast-moving environment and spotting opportunities to innovate.
• A passion for creating content that has delivered measurable results.

Desirable criteria

• CIM, CIPR or equivalent marketing qualification.
• Experience of using HubSpot or similar marketing platforms.
• Experience in education or another regulated sector.

Recruitment process

• A screening call, to discuss the role, your experience and motivation for applying (w/c 2nd November).
• An in-person interview at our Cambridge office, including a role-related task. Task details will be shared with candidates in advance (w/c 9th November).

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Equal opportunities

We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.

Benefits

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

Why join us

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together.