Social Media Executive

Peoplebank; London; On-site; GBP 38,000; Full time

Job summary

A leading hospitality company seeks a Social Media Executive to enhance their online presence across various platforms. The role involves creating engaging content, managing social media channels, and collaborating with hotel teams to showcase unique stories. Ideal candidates will have a passion for storytelling and experience in social media management, contributing to a vibrant and inclusive workplace.

Benefits

Wage Stream

Discounts & Perks

Interest-Free Loans

On-Site Mental Health First Aiders

24/7 Employee Assistance Line

Gym Discounts

Paid Volunteering Days

Qualifications

• Experience running brand social accounts, ideally in travel or hospitality.
• A good eye for design and detail.
• Ability to work at pace and manage multiple priorities.

Responsibilities

• Owning and evolving the social media presence across brand channels.
• Creating and scheduling engaging content aligned with brand voice.
• Reporting on channel performance and identifying growth opportunities.

Skills

Storytelling

Social Media Management

Creativity

Collaboration

Organizational Skills

Tools

Canva

CapCut

Job description

Contract: Full Time
Payment: Salaried
Salary: £38,000 per annum

Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all.

With over 4000 rooms, 100+ event spaces, plus stylish bars and restaurants, our hotels have plenty of space for everyone to meet, sleep, and dine. All kinds of extraordinary, for all kinds of people.

At Clermont Hotel Group, we believe in the power of stories — real, relatable moments that show the heart of our people, our hotels, and our hospitality. As our Social Media Executive, you’ll help bring those stories to life, creating content that’s as individual and extraordinary as the experiences we offer our guests.

We’re looking for someone with creative spark and strategic thinking, who can balance scroll-stopping content with performance-driven goals. You’ll work across our collection of 16 hotels — from bold, bustling London icons to quieter neighbourhood gems — capturing what makes each of them shine.

This is a role where your voice matters, your creativity counts, and your potential has room to grow.

What you’ll be doing

• Owning and evolving the day-to-day social media presence across our brand and hotel channels — including Instagram, LinkedIn, Facebook and TikTok
• Creating, scheduling and publishing content that’s fresh, engaging and aligned with our brand tone of voice
• Supporting campaigns across brand, sales, recruitment and F&B — and helping to drive awareness, reach and engagement
• Partnering with hotel teams to spot great stories and local moments that deserve a wider audience
• Responding to community interactions in a timely, warm and brand-right way
• Reporting on channel performance and identifying opportunities for growth or optimisation
• Keeping on top of trends in social, travel, lifestyle and hospitality — and finding bold ways to use them
• Supporting with influencer and content creator outreach and activity where required

What you’ll bring

• A natural storyteller who knows how to bring ideas to life visually and verbally
• A passion for people, hospitality and all things social — you’re likely the go-to person in your group for creative captions or TikTok trends
• Experience running or supporting brand social accounts, ideally within travel, lifestyle or hospitality
• A good eye for design and detail, and confidence using tools like Canva, CapCut or the native platforms
• Able to work at pace and juggle multiple priorities without losing your cool (or your sense of humour)
• Collaborative, curious and comfortable working with people across departments and levels
• Organised, adaptable and ready to roll up your sleeves when needed

What you’ll get in return

As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.

In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.

Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.

Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:

• Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
• Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
• Refer a Friend – Earn up to £1000 when friends join our team
• Interest-Free Loans – Season ticket loans to make commuting easier

Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.

• On-Site Mental Health First Aiders
• 24/7 Employee Assistance Line – Free, confidential advice
• Be Well Platform – Our Online fitness and wellness resources
• Gym Discounts & Cycle to Work Scheme

Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.

• ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
• Social & Seasonal Events – Fun, inclusive celebrations
• People Council – A platform for every voice
• Paid Volunteering Days – Give back to causes close to you

At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.