Social Media & Community Manager

Cheddar; Greater London; On-site; GBP 35,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Equity in the organisation

Hybrid work

Job summary

Cheddar, a London-based finance app, is seeking a Social Media and Community Manager to own the voice across platforms such as Instagram, TikTok, YouTube and LinkedIn. You will develop a strategy to grow a digital audience in the UK and colaborar with creators to extend reach and engagement.

You will manage inbound communications, coordinate with customer service, product, compliance and development teams, and help drive campaigns with brand partners.

Qualifications

• Proven ability to grow social channels and engage a digital audience
• Experience creating content for social platforms and collaborating with creators
• Strong communication skills and ability to coordinate cross-functional teams

Responsibilities

• Be the voice of Cheddar on all social platforms (Instagram, TikTok, YouTube, LinkedIn)
• Develop and execute a social strategy to grow and engage a UK audience
• Create content that resonates with consumers and work with external creators
• Collaborate with affiliates/influencers to produce content and drive awareness and usage
• Serve as the point of contact for social platforms and coordinate with customer service, product, compliance and development teams
• Streamline execution of social strategies, content creation and iterations
• Work with performance marketing to feedback on trends in social media and social finance
• Partner with brand collaborators to plan and execute campaigns

Skills

Social growth

Content creation

Influencer collaborations

Campaign management

Strong communicator

Job description

Cheddar is an award winning finance app based in London, rewriting the rules on how we save and move money.

We recently won Best Newcomer at the British Bank Awards 2024

As part of our dynamic team, you'll contribute to deliver tangible benefits to millions of people by further building and managing our digital community. Collaborating withsome of the brightest minds in tech, with experience directing some of the World's most successful and innovative companies, you'll help launch, scale and continually evolve our proposition to exceed our customers' expectations.We’re looking for talented individuals who share our core principles to join our award-winning team.

Job Description

As our Social Media and Community Manager, you'll:

• Be the voice of Cheddar when communicating to our audience on all social platforms, including instagram, TikTok, youtube and LinkedIn.
• Develop and execute a social strategy to grow and engage a digital audience across all relevant platforms
• Have a great understanding of the latest social media trends to create content that resonates with consumers, as well as working with external content creators to further the appeal and reach of our brand online
• Work with affiliates/influencers to product content, collaborate, and drive both awareness and use of the Cheddar product
• Be the point of contact for all social platforms, triaging and managing all inbound communications and working cross-functionally with customer service, product, compliance and development teams to resolve customer issues
• Implement processes to streamline the execution of social strategies, including content creation and iterations
• Work with the performance marketing team to feedback and inform the latest trends across social media and social finance
• Collaborate with brand partners to curate and execute social campaigns

Qualifications

The ideal candidate will:

• Be very familiar with the core social platforms for 18-45 year olds in the UK, especially instagram and Tiktok
• Be confident and a great communicator
• Have experience in working for or with a brand (eg. consultant) with a proven track record of social platform growth and engagement
• Have either grown a social platform from 0 to 10k+ followers organically, or managed an existing account of 50k+ followers with month-on-month organic user growth
• Be organised and able to prioritise and manage their time, tasks and campaigns effectively
• Be dynamic, motivation andeager to experiment with social ideas and strategies
• Be comfortable in front of a camera in being the social face of the brand

Additional Information

Competitive salary

Meaningful equity in the organisation

Plus many more

We are strong supporters of diversity and inclusion, practicing what we preach. We pride ourselves in having a diverse team with a hybrid way of working that further allows us to hire the best talent according to aptitude.

We openly welcome all identities and backgrounds.