Social Media & Community Manager

JR United Kingdom; Chelmsford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A start-up focused on sustainable apparel seeks a Social Media & Community Manager in Chelmsford. This role involves managing social media strategies, community engagement, and collaboration with teams to boost brand awareness while promoting the mission of sustainability. Candidates should have over 4 years of experience in social media and content marketing.

Benefits

Gym memberships

Birthday leave

Duvet days

Qualifications

• 4+ years of experience in social media, content creation, and digital marketing.
• Strong understanding of social media platforms and algorithms.
• Excellent written and verbal communication skills.

Responsibilities

• Manage social media content and engagement across various platforms.
• Develop content calendars to ensure active online presence.
• Interact with followers and foster community engagement.

Skills

Social Media Management

Content Creation

Digital Marketing

Communication

Project Management

Creativity

Job description

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Social Media & Community Manager, chelmsford

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Job Views:

6

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

ABOUT US

Reflo (WWW.REFLO.COM) have burst onto the apparel scene to bridge the gap between sustainable clothing and high-performance premium sportswear.

Our goals are monumental and go beyond selling a lot of gear - we aim to plant 1 million trees and recycle over 5 million plastic bottles in our first 5 years. That is something we can all be proud of.

We are a start-up that has achieved great things in a very short existence; including signing multi-year international collaborations and bringing onboard Harry Kane as our first global ambassador and investor.

We celebrate our vibrant work culture and boast that our external partners are treated well, therefore our internal environment should echo that. We have created awesome initiatives to ensure our team loves working here, including birthday leave, gym memberships, and a set number of “duvet days.” Plus, don’t miss out on asking about “The Dream Machine”!

ABOUT THE ROLE

RESPONSIBILITIES

Social Media Management:

• Strategic Distribution: Ensure the effective distribution of our content to help us showcase our brand, our products and our partnerships across various social media platforms, including Instagram, Facebook, TikTok, Youtube and LinkedIn.
• Calendar Planning: Develop and execute content calendars and schedules to ensure a consistent and engaging presence on social media, aligning with brand campaigns, product launches, partnership activations and seasonal themes.
• Brand Voice: Be our internal champion for ensuring our brand tone of voice is consistent across all platforms as we communicate our mission and vision.
• Performance Analysis: Use our social media management tools to track, measure, and analyze content performance metrics and KPIs, such as engagement rate, reach, impressions, and conversions, to evaluate success and inform future content strategies and optimizations.
• Innovation & Development: Monitor social media trends, platform updates, best-in-class systems and collaborate closely with the wider Marketing team to brainstorm, plan, and execute content ideas and concepts that resonate with our target audience and improve engagement and brand awareness.

Community Engagement:

• Engagement: Interact with our social media community by responding to comments, messages, reposting and celebrating user-generated content, fostering a sense of community and building brand advocacy.
• Relationship Building: Monitor channels and cultivate relationships with key influencers, partners, brand advocates and community members to help us to identify opportunities to increase engagement and build brand loyalty.

Community Events & Social Content Management:

• Event Awareness & Content distribution: Help amplify awareness and showcase our involvement in incredible events across our social channels, such as: Reflo branded events, Partner events and Internal Events

ABOUT YOU

• 4+ years of experience in social media, content creation and digital marketing, preferably within the fashion, lifestyle or sports industries.
• Strong understanding of social media platforms, algorithms, and best practices, with a proven track record of managing schedules of engaging content and growing social media followings.
• Excellent written and verbal communication skills, with a knack for storytelling and brand narrative.
• Creative thinker with a passion for sustainability, sports, and visual storytelling.
• Highly organised with strong project management skills and the ability to multitask and prioritise in a fast-paced, start-up environment.
• An interest or understanding of developing creative using AI is a bonus. We will provide training in this as we see it as a big opportunity.

IMPORTANTLY

At Reflo, we thrive on collaboration and expect everyone to dive in beyond their core responsibilities! We believe in rolling up our sleeves and working together to achieve our collective goals.

• Embrace a proactive, solution-oriented mindset, seeking opportunities to enhance the team's success and support the development of the sustainability mission across all areas of the business.
• Contribute feedback on process improvements and workflow optimizations for the company including identifying and integrating AI where possible.
• Share knowledge and expertise with colleagues to foster a culture of continuous learning and skill development.