Social Media & Community Lead

Moasure®; Warwick; Hybrid; GBP 30,000 - 60,000; Full time

Job summary

An innovative technology company is seeking a Social Media & Community Lead to elevate its brand presence across various platforms. In this role, you'll craft and execute a dynamic social media strategy that not only enhances brand awareness but also fosters community engagement. Your expertise in creating compelling content and understanding platform nuances will be crucial in driving audience growth and engagement. Join a forward-thinking team that values creativity and collaboration, and make a significant impact in a vibrant work environment where your contributions will shape the company's narrative and community connections.

Benefits

Comprehensive benefits package

Health insurance

Health cash plan

Pension plan

Generous holiday allowance

25 days annual holiday plus public holidays

24/7 employee assistance program

Free car parking

Company team events

Supportive team culture

Qualifications

• 3+ years managing organic social media, ideally in e-commerce.
• Proven ability to create engaging content across multiple platforms.
• Strong understanding of audience behaviors and platform trends.

Responsibilities

• Develop and execute organic social strategy aligned with business goals.
• Create and optimize content tailored to target audiences.
• Engage with the audience and manage community relationships.

Skills

Organic social media management

Community engagement

Content creation

Platform-specific best practices

Data analysis

Copywriting

Organizational skills

Tools

Social media analytics tools

Social media management tools

Design tools for content creation

Job description

Moasure Warwick, England, United Kingdom

Social Media & Community Lead

Moasure is a technology company with a unique and innovative product. With a focus on innovation and excellence, we are changing the way many industries measure in their day-to-day business. We’re looking for a Social Media & Community Lead to own and scale our organic social presence—building brand awareness, increasing audience engagement, and making Moasure the go-to name in our industries. In this role, you’ll develop and execute the social strategy that blends video-first content, platform growth tactics, and community-building. You’ll be able to shape Moasure’s brand voice across multiple platforms, create engaging content, and turn our social media channels into a key driver of brand awareness and product demand. The ideal candidate will bring a proven track record of growing organic social channels, a deep understanding of platform-specific best practices, and the ability to align social content and community activity with broader business goals.

What You'll Be Doing:

• Develop and execute a platform-specific organic social strategy that aligns with our goals, brand positioning and audience insights. Balancing creative storytelling with performance driven outcomes.
• Create, publish and optimise content that drives engagement and is tailored to the behaviours and expectations of our target audiences across our channels such as Instagram, Facebook, TikTok, YouTube, and LinkedIn.
• Create versatile content assets, including videos, graphics, and thumbnails, designed for high-impact storytelling and effective repurposing across platforms and campaigns.
• Continuously research and test new content formats, trends and platform features to drive audience growth, increase reach and engagement with our target audience, and share insights with the wider team.
• Actively engage with our audience by responding to comments, managing DMs, and fostering meaningful relationships with professionals in our industry. Own and scale our Facebook Group, creating a hub for discussion and connection.
• Partner with other teams to develop organic social strategies that support lead generation, webinars, and other key marketing initiatives.
• Track and report on performance metrics to provide actionable insights to refine future strategies.
• Conduct competitor analysis and benchmarks to identify opportunities.
• Collaborate with the wider team to align organic strategies with other marketing efforts and work with customer support to address community feedback and improve overall brand sentiment.
• Share insights and learnings from social media efforts with other departments to support broader marketing strategies and enhance brand development.

Required Skills:

• 3+ years of experience managing organic social media and community engagement, ideally within an e-commerce or multi-market environment.
• Proven ability to create engaging, on-brand content across multiple platforms such as Instagram, Facebook, TikTok, YouTube, LinkedIn.
• Strong understanding of platform-specific best practices, trends and audience behaviours.
• Experience with community management, including responding to comments, engaging with groups, and building relationships.
• Familiarity with social media tracking and analytics tools to drive data-driven decisions and optimise content.
• Ability to analyse performance data and adjust strategies accordingly.
• Proven ability to maintain and adapt brand voice and tone across diverse platforms and audiences.
• Excellent copywriting skills, crafting compelling copy for posts and responses.
• Proficiency in social media management and design tools for content creation.
• Exceptional attention to detail, ensuring accuracy and quality in all published content.
• Organisational skills to manage multiple projects, coordinate cross-functional teams, and oversee community feedback.
• Experience adapting content strategies to resonate with audiences in different regions or markets, ensuring cultural relevance and sensitivity.

Why Join Us?

• Opportunity to work in a dynamic, innovative environment.
• Hybrid working arrangements.
• Comprehensive benefits package including health insurance, health cash plan, pension plan, and generous holiday allowance.
• A supportive team culture with regular team events and professional development opportunities.
• 25 days annual holiday plus public holidays.
• 24/7 employee assistance program (EAP).
• Free car parking.
• Company Team Events.

If you believe you meet our criteria and are excited about joining our dynamic team, we want to hear from you! Please submit your application, including a CV and a cover letter, to [e-mail].

Please note: We cannot offer visa sponsorship.

We do not accept speculative CVs from recruitment agencies.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales

Industries

Computers and Electronics Manufacturing