Social Insights Analyst — Studio Intelligence (London)

MOBOLISE; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

25 days annual leave

Private medical insurance

Dental care

Disney Theme Parks access

Disney discounts

Parental/guardian leave

Employee Resource Groups

Job summary

The Walt Disney Company is seeking two Social Insights Analysts to join the Studios Intelligence team in London. You will translate online conversations and audience behaviour into actionable insights to inform marketing strategy and planning.

Based in our Hammersmith office four days a week with one remote day, you will collaborate with Studios Intelligence, Global Studios teams and external partners to keep audience perspectives at the heart of decision-making.

Qualifications

• Experience analysing social, digital or audience data to understand online behaviour, audience conversation and content performance.
• Strong quantitative and qualitative analytical skills, with the ability to identify trends, patterns and actionable insights from complex datasets.
• Ability to translate data and analysis into clear, engaging and impactful recommendations for a variety of audiences.
• Excellent written and verbal communication skills.
• Strong organisational skills with exceptional attention to detail and the ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Excel and PowerPoint.
• A collaborative approach and the ability to build effective working relationships across teams and stakeholders.
• Curiosity about entertainment, digital culture, audience behaviour and emerging trends.
• A proactive mindset with a passion for learning, innovation and continuous improvement.

Responsibilities

• Analysing social listening, owned social, video and platform data to understand audience conversation, sentiment, engagement, content performance and emerging trends.
• Configuring, testing and refining social listening queries to ensure accurate and reliable data capture across campaigns, titles and markets.
• Monitoring online communities, competitor activity, platform developments and cultural conversations to identify opportunities, risks and relevant audience trends.
• Delivering insight across recurring social intelligence programmes as well as responding to fast-paced ad hoc stakeholder requests.
• Translating complex data and social signals into clear, compelling insight presentations, reports and executive summaries.
• Identifying implications for campaign strategy, audience targeting, creative development and content positioning.
• Evaluating campaign performance and audience response to marketing activity, content and creative assets.
• Contributing social and cultural insight to broader audience, market and commercial analysis across the Studios Intelligence team.
• Producing accurate, high‑quality reporting, dashboards and analysis for a wide range of stakeholders.
• Maintaining and validating datasets, dashboards and measurement frameworks to ensure reliable reporting across EMEA markets.
• Collaborating with internal partners, global teams and external vendors to support business priorities.
• Helping evolve social listening methodologies, reporting practices, data visualisation approaches and AI‑enabled ways of working.
• Staying informed about developments across social platforms, emerging tools and industry best practice.

Skills

Social data analysis

Quantitative analysis

Communication

Excel

PowerPoint

Stakeholder collaboration

Attention to detail

Learning mindset

Tools

Microsoft Excel

PowerPoint

Job description

The Walt Disney Company is seeking two Social Insights Analysts to join the Studios Intelligence team in London. You will translate online conversations and audience behaviour into actionable insights to inform marketing strategy and planning.

Based in our Hammersmith office four days a week with one remote day, you will collaborate with Studios Intelligence, Global Studios teams and external partners to keep audience perspectives at the heart of decision-making.