Social Care Customer service team leader ref 1517919

Essential Employment; Walsall; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service/Call Centre Team Leader to support the adult social care team. This role requires experience in a social work setting, emphasizing a strength-based approach and prescribing experience. The ideal candidate will lead the team in providing exceptional service, ensuring that clients receive the support they need. Join a forward-thinking organization that values equal opportunities and is committed to making a difference in the community. If you are passionate about customer service and social care, this position offers a fulfilling career path.

Qualifications

• Experience in a social work setting with a strength-based approach.
• Prescribing experience is required for this role.

Responsibilities

• Support the adult social care team effectively.
• Lead the customer service/call centre team.

Skills

Customer Service

Social Work Experience

Strength-Based Approach

Prescribing Experience

Job description

h3>Customer Service/Call Centre Team Leader

1. The role is to support the adult social care team.
2. Experience in a social work setting with a strength-based approach and prescribing experience is required.

Application Process

1. If you are interested in the role, please apply on our website with your CV.
2. Alternatively, you can email your CV to [e-mail] quoting the reference number.

Additional Information

1. Essential Employment is acting as an Employment Business in relation to this vacancy.
2. Essential Employment is an Equal Opportunities Employer.
3. All our roles may be subject to pre-employment checks including references, so please be prepared.

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