Social Care Coordinator

Sandwell Metropolitan Borough Council; Oldbury; On-site; GBP 39,000 - 43,000; Full time

Job summary

Sandwell Metropolitan Borough Council is recruiting a Social Care Coordinator at the Independent Living Centre in Smethwick. You will lead a team of Occupational Therapy Assistants, allocate workloads, monitor performance, and ensure delivery of high-quality, responsive services to service users and their families.

This permanent role (37 hours per week) requires strong leadership, supervision and development of staff, plus proactive liaison with health professionals, social care colleagues and

Responsibilities

• Lead and manage a team of Occupational Therapy Assistants, providing clear direction, support, and guidance to ensure the delivery of high-quality services.
• Oversee staff performance, establishing clear objectives and monitoring progress to promote continuous improvement and professional development.
• Conduct regular supervision sessions, appraisals, and performance reviews, ensuring staff receive appropriate support, feedback, and development opportunities.
• Coordinate and allocate workloads effectively across the team, ensuring resources are utilised efficiently and service demands are met within agreed timescales.
• Monitor team productivity and performance indicators, identifying areas for improvement and implementing solutions to enhance service delivery.
• Respond promptly and professionally to enquiries from a range of internal and external stakeholders, including service users, families, health professionals, social care colleagues, and partner organisations.
• Build and maintain effective working relationships with stakeholders to support collaborative working and positive outcomes for service users.
• Provide advice, guidance, and support to team members on operational procedures, service pathways, and best practice.
• Support the implementation of service developments, policies, and procedures, ensuring compliance with organisational standards and statutory requirements

Job description

Title: Social Care Coordinator

Grade/Salary: Band F, SCP 26-31 (£38,510- £43,149 per annum)

Contract Type: Permanent

Hours: 37

Location: Independent Living Centre, 100 Oldbury Road, Smethwick, B66 1JE

Job Summary:

This role is responsible for the day-to-day management of a team of Occupational Therapy Assistants, ensuring the effective allocation of workloads, high standards of performance, and excellent stakeholder engagement. The successful candidate will provide leadership and supervision, supporting staff development while ensuring that service users receive a responsive and high-quality service.

Key Responsibilities

• Lead and manage a team of Occupational Therapy Assistants, providing clear direction, support, and guidance to ensure the delivery of high-quality services.
• Oversee staff performance, establishing clear objectives and monitoring progress to promote continuous improvement and professional development.
• Conduct regular supervision sessions, appraisals, and performance reviews, ensuring staff receive appropriate support, feedback, and development opportunities.
• Coordinate and allocate workloads effectively across the team, ensuring resources are utilised efficiently and service demands are met within agreed timescales.
• Monitor team productivity and performance indicators, identifying areas for improvement and implementing solutions to enhance service delivery.
• Respond promptly and professionally to enquiries from a range of internal and external stakeholders, including service users, families, health professionals, social care colleagues, and partner organisations.
• Build and maintain effective working relationships with stakeholders to support collaborative working and positive outcomes for service users.
• Provide advice, guidance, and support to team members on operational procedures, service pathways, and best practice.
• Support the implementation of service developments, policies, and procedures, ensuring compliance with organisational standards and statutory requirements

If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.

If you have a disability and require assistance in submitting your CV, please contact [e-mail]