SME Account Handler

Cameron James; York; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Ongoing training and career dev

Job summary

Cameron James is recruiting an SME Account Handler for a hybrid role in York. You will service SME commercial clients, handling renewals and mid‑term adjustments while providing accurate guidance and maintaining strong insurer and internal stakeholder relationships.

The role requires experience in SME insurance brokerage, solid product knowledge, and excellent client communication. A stable, long‑term position with ongoing training is offered.

Qualifications

• Experience in SME or commercial insurance brokerage.
• Working knowledge of core SME products (e.g. Package, Property, Liability, Motor Fleet).
• Strong organisational skills and attention to detail.
• Confident communicator with clients and insurers.
• Ability to manage a busy workload and competing deadlines.

Responsibilities

• Day‑to‑day servicing of SME commercial clients.
• Handle renewals, mid‑term adjustments, new business support and client queries.
• Maintain relationships with insurers and internal stakeholders.

Skills

SME insurance brokerage

SME products knowledge

Client communication

Organisational skills

Deadline management

Job description

SME Account Handler - York (hybrid)

Salary - £30,000 - £35,000 plus benefits

Cameron James is partnering with a respected independent insurance broker in recruiting for an SME Account Handler to join their team. This is a great opportunity for someone who enjoys being hands‑on with clients, values technical accuracy, and wants to work in a broker environment where service and relationships come first.

The role:

You’ll be responsible for the day‑to‑day servicing of SME commercial clients. The role covers renewals, mid‑term adjustments, new business support, and general client queries, with exposure across a broad range of SME policies. You’ll play a key role in ensuring clients receive timely, accurate advice while maintaining strong relationships with insurers and internal stakeholders.

Experience:

• Experience in an SME or commercial insurance brokerage role
• Working knowledge of core SME products (e.g. Package, Property, Liability, Motor Fleet)
• Strong organisational skills and attention to detail
• Confident communicator with clients and insurers
• Ability to manage a busy workload and competing deadlines
• Client-focused, reliable, and proactive approach
• Previous Actruris experience would be beneficial

What's on offer:

• A stable, long‑term role with a well‑regarded independent broker
• Supportive, collaborative team environment
• Exposure to a varied SME portfolio rather than a narrow product focus
• Competitive salary, dependent on experience
• Ongoing training and career development