SMART Repair Technician

Toyota; Guildford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading automotive company as a SMART Repair Technician, where you will enhance customer service through expert repairs while adhering to high quality and safety standards. Enjoy extensive benefits including retail discounts, annual leave, and a supportive team environment.

Benefits

33 days’ annual leave, including bank holidays

Retail discounts

Gym discounts and healthcare plans

Car discounts for new and used purchases

Flexible pension scheme

Family-friendly policies

Wellbeing programme

Annual celebration for outstanding work

Community volunteering day

Qualifications

• Ability to work to the highest quality standards.
• Basic IT skills to use a tablet required.
• Prior experience of working to efficiency targets.

Responsibilities

• Carry out all repairs according to best practice procedures.
• Ensure safety and quality standards are met.
• Complete assigned jobs within estimated repair/paint times.

Skills

Knowledge of smart repairs/paint

Communication skills

Team player

Education

Previous experience with smart repair and paint

Job description

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Enjoy support that’s second to none as a SMART Repair Technician at Inchcape UK.

As a Smart Repair Technician you will be always thinking of how to achieve the highest standards in customer service, whilst ensuring that safety and quality are top of mind. A Smart Repair Technician has technical knowledge and a professional attitude, they are able to work to efficiency/productivity targets and have the skills to be a Smart Repairer. As a Smart Repair Technician you will support others in this busy environment and you will have the support of the brand to ensure that their knowledge and skills are up to date.

And best of all, you’ll be part of a fun, friendly team that will support you every day.

What we can offer you

· 33 days’ annual leave , including bank holidays (pro rata)

· Retail discounts that save you money every day

· Gym discounts, cash healthcare plans , and a cycle-to-work scheme

· Car discounts for new and used purchases and servicing

· Flexible pension scheme and Sharesave scheme to grow your savings

· Family-friendly policies that help you spend more time with the people that matter

· A wellbeing programme to support you and your family

· An annual celebration to recognise outstanding work

· A community volunteering day

What you’ll do day to day

· Carry out all repairs according to best practice procedures.

· Meeting acceptable safety and quality standards

· Interpret and implement technical instruction data

· Use all paint mixing schemes and drying areas/equipment accurately for all paint repairs

· Seek clarification from the Manager or Supervisor if a work order is not clear or seems incorrect

· Complete assigned jobs within the estimated repair/paint times

· Safeguard the customer’s vehicle and its contents while in the workshop

· Ensure that all vehicles comply with safety standards when returned to customers

· Ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines

· Fulfil all tasks to the customer’s complete satisfaction

Helpful skills and qualifications

· The knowledge of smart repairs/paint

· The capability of working to the highest quality standards

· Basic IT skills in order to use a tablet

· Previous experience with smart repair and paint

· Great team player and communication skills

· Maintain high standards of house-keeping

· Prior experience of working to efficiency targets