Smart Dispense Technician

TN United Kingdom; Liverpool; On-site; GBP 26,000 - 31,000; Full time

Job summary

Join a dynamic team dedicated to delivering exceptional customer service in the drinks dispense industry. This entry-level role offers the chance to work independently while receiving comprehensive training and support. As a Smart Dispense Technician, you'll engage with diverse clients, ensuring their equipment is running smoothly and efficiently. With competitive pay and a range of benefits, including a company vehicle and flexible options, this position is perfect for those looking to make a difference in a fast-paced environment. Enjoy a fulfilling career with clear progression opportunities in a supportive team culture.

Benefits

Company Vehicle

Generous Holiday Allowance

Life Assurance

Flexible Benefits

Development Opportunities

Overtime Opportunities

Qualifications

• Experience in customer service is essential.
• Full UK Driving Licence is required.

Responsibilities

• Perform technical checks and maintain drinks dispense systems.
• Build strong relationships with customers and ensure excellent service.

Skills

Customer Service

Independent Work

Positive Attitude

Job description

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About the Role

Are you passionate about customer service and seeking a field service role that makes a difference? Join our growing team of drinks dispense industry specialists, who install and maintain drinks dispense equipment at over 90,000 licensed premises across the UK, including at concerts, festivals, racecourses, stadiums, and arenas. We pride ourselves on delivering customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.

Working at Innserve, you'll enjoy:

1. Competitive salary (£26,246.50 per annum) plus a quarterly performance-based incentive. A generous London weighting applies within the M25.
2. Company Vehicle
3. Generous holiday allowance: 21 days holiday plus bank holidays and an additional 'Celebration Day'. You can buy or sell holiday days to suit your needs.
4. Core benefits: Life assurance, access to the award-winning Help at Hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
5. Flexible benefits: Customize your benefits with our "All Inn" scheme, including options like Dental Insurance, Private Medical Insurance, Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Travel Insurance, and more. Many options cover your partner and children.
6. Development opportunities: In-house training and support for external qualifications and apprenticeships.
7. Additional earning opportunities: Regular overtime at increased rates and the option to join the Committed Additional Hours (CAT) scheme for enhanced pay.

A Day in the Life of a Smart Dispense Technician

No two days are the same! Our Smart Dispense system is central to any bar, offering advanced draught solutions tailored to diverse needs. As a technician, you'll visit bars and restaurants to perform technical checks, support customer service, and maintain equipment. You'll build strong relationships with customers, sanitise, service, and maintain drinks dispense systems. Your schedule is planned from your home postcode, with full support, training, and guidance provided. This entry-level position offers clear progression opportunities.

What We Expect From You

• Customer Service experience
• A Full UK Driving Licence
• Hospitality/Bar/Drinks Dispense experience is useful but not essential; comprehensive training is provided.
• The ability to work independently and remotely, with a positive, can-do attitude aimed at delivering excellent customer experiences.

Interested in joining us? At Innserve, we are One Big Team.