Smart Dispense Technician

TN United Kingdom; Bolton; On-site; GBP 26,000 - 31,000; Full time

Job summary

Join a forward-thinking company dedicated to customer service excellence in the drinks dispense industry. As a Smart Dispense Technician, you'll enjoy a competitive salary and a range of flexible benefits, including a company vehicle and generous holiday allowance. This entry-level role offers comprehensive training and development opportunities, allowing you to grow within the organization. Your daily tasks will involve visiting bars and restaurants to ensure the highest quality of service and equipment maintenance. If you're passionate about customer service and eager to make a difference, this is the perfect opportunity for you.

Benefits

Company vehicle

Generous holiday allowance

Life assurance

Flexible benefits

In-house training

Overtime opportunities

Qualifications

• Experience in customer service and hospitality is preferred.
• Ability to work independently and deliver excellent customer experiences.

Responsibilities

• Perform technical and quality checks on drinks dispense equipment.
• Maintain strong relationships with key customers and provide tailored solutions.

Skills

Customer Service

Technical Skills

Problem Solving

Education

Full UK Driving Licence

Job description

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Are you someone passionate about customer service and seeking a field service role that makes a difference?

Join our growing team of drinks dispense industry specialists, who install and maintain drinks dispense equipment at over 90,000 licensed premises across the UK, including concerts, festivals, racecourses, stadiums, and arenas. We are committed to delivering customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.

Working at Innserve, you'll enjoy:

• Competitive salary (£26,246.50 per annum) plus quarterly performance-based incentives. A generous London weighting applies within the M25.
• Company vehicle
• Generous holiday allowance: 21 days holiday plus bank holidays and an additional 'Celebration Day'. You can buy or sell holiday days to suit your needs.
• Core benefits: Life assurance, access to the award-winning Help at Hand app with GP appointments, counseling, and more, plus exclusive retail discounts.
• Flexible benefits: Customize your benefits with our "All Inn" scheme, including options like Dental Insurance, Private Medical Insurance, Gym Memberships, Critical Illness Cover, Pension Contributions, Travel Insurance, and more—many including coverage for your partner and children.
• Development opportunities: In-house training and support for external qualifications and apprenticeships.
• Additional earning opportunities: Regular overtime at increased rates and the option to join the Committed Additional Hours (CAT) scheme at enhanced rates.

Your typical day as a Smart Dispense Technician:

No two days are the same! You'll work with our advanced Smart Dispense system, providing tailored draught dispense solutions. Your role involves visiting bars and restaurants to perform technical and quality checks, maintaining excellent customer service, sanitizing, servicing, and maintaining equipment. You'll build strong relationships with key customers, plan your day from your home postcode, and receive full support, training, and guidance. This is an entry-level position with opportunities for progression.

What you already have:

• Customer Service experience
• A Full UK Driving Licence
• Hospitality/Bar/Drinks Dispense experience is beneficial but not essential—comprehensive training is provided.
• The ability to work independently and remotely, with a positive, determined attitude to succeed and deliver excellent customer experiences.

Interested in joining us? At Innserve, we are One Big Team.