Smart Dispense Technician

Innserve Ltd; Kendal; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Company Vehicle

London weighting within M25

21 days holiday + bank holidays

Life assurance

Employee Assistance Programme

Flex Pot benefits

Job summary

Innserve Ltd is recruiting a Smart Dispense Technician for a full-time, permanent field service role. You’ll visit a range of bars and restaurants to install, inspect and maintain drinks dispense equipment while delivering outstanding customer service from your home postcode.

The role includes a company vehicle, London weighting within the M25, 21 days of holiday plus bank holidays, overtime opportunities, and a broad benefits package (life assurance, EAP with 24/7 GP, Flex Pot options) designed

Qualifications

• Customer Service experience.
• Full UK Driving Licence.
• Hospitality/Bar/Drinks Dispense experience is useful but NOT essential.
• Ability to work independently and remotely with a positive can-do attitude.

Responsibilities

• Visit bars and restaurants to complete detailed technical checks and support with customer service.
• Liaise with planning team and service customers from home postcode; travel within 15 mile radius as needed.

Skills

Customer Service experience

Full UK Driving Licence

Hospitality/Bar/Drinks Dispense

Independent working

Job description

Are you:

Someone who is passionate about customer service and looking for a full time permanent field service role with a difference?

Interested in joining our growing team of drinks dispense industry specialists, who specialise in installing and maintaining drinks dispense equipment at over 90000 licenced premises across the UK plus at concerts, festivals and racecourses, stadiums and arenas. We deliver customer service excellence. At Innserve, we are One Big Team, and we keep Britain pouring.

Working at Innserve, you'll enjoy:

Competitive salary: £28346.22pa. A generous London Weighting applies within the M25.

Company Vehicle

Generous holiday allowance: 21 days holiday + bank holidays.

• Opportunities to boost your earnings: Complete regular overtime at increased hourly rates, with the potential to sign up to the Committed Additional Hours (CAT) scheme at enhanced rates.

Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services - including an extra \"Celebration Day\" off every full calendar year that you work for us.

But that's not all! Each year, you'll receive a \"Flex Pot\", to purchase additional personalised benefits. Whether it's extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It's your benefits, your way! Some benefits may cover you past state pension age and cover your family too!

Your typical day as a Smart Dispense Technician:

No two days will be the same! Our Smart Dispense system is the beating heart in any bar and offers an exceptional range of cutting-edge draught dispense solutions that can be tailored to any needs. As a Smart Dispense Technician, you'll be visiting a range of bars and restaurants to complete detailed technical and quality health checks and support with outstanding customer service. Our Technicians are the front line of our customer service operations- your day is planned from your home postcode, and you will build effective relationships with our key customers, sanitising, servicing and maintaining drinks dispense equipment. You'll liaise closely with our planning team and receive full support, training, and guidance as you start your career with us. This is our entry level position and progression is encouraged.

You'll already have:

• Customer Service experience


• A Full UK Driving Licence


• Hospitality/Bar/Drinks Dispense experience is useful but NOT essential- we give comprehensive training.


• The ability to work independently, remotely, and be determined to succeed, deliver a great customer experience, with a positive can-do attitude.


• Please note you will need to live within a 15 mile radius of the advertised postcode to be considered. This is due to the location of the customers this role supports. There may be occasions when travel outside a 15 mile radius is required.

At Innserve, we are One Big Team.