Small Works Engineer - Fire & Security Systems

Trinity Fire & Security Systems; Leicester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the Fire and Security industry is seeking a Fire & Security Engineer to join their skilled team. The role involves servicing and maintaining fire and security systems while providing excellent customer service. Candidates will benefit from competitive salaries, an uncapped commission scheme, and extensive training opportunities.

Benefits

Competitive base salary plus uncapped commissions

23 days holiday plus bank holidays

Employee discounts and cashback offers

Pension scheme via Royal London

Company van and fuel card

Paid overtime and travel time

Referral scheme earning up to £2,000

Life Assurance

Employee Welfare assistance program

Qualifications

• Experience installing and servicing fire, security, CCTV, and access control systems.
• Ability to identify, test, and terminate cables associated with these systems.

Responsibilities

• Provide servicing and small works to clients’ fire and security systems.
• Complete scheduled work efficiently, adhering to quality standards.

Skills

Customer Service

Communication

Fault Diagnosis

Education

Basic Electrical Safety training

Tools

Gent

Notifier

Advanced

Hikvision

Avigilon

Galaxy

Texecom

Paxton

Honeywell

Job description

Trinity Fire & Security Systems, part of the PTSG Group, has delivered industry-leading services in the Fire and Security industry for over 28 years. As we continue our growth into 2025, we are looking to strengthen our team of skilled engineers with the addition of a Fire & Security Engineer.

As an Engineer at Trinity, you will gain access to a wide range of benefits including a national discounts programme, support for your continued development within the company, and the opportunity to earn through our engineering commission scheme!

Location: Covering the Midlands (Coventry, Coalville, Kegworth, and Mansfield)

This role involves working occasionally on embedded sites, which require 5:30 am starts.

What is the role?

As an Engineer at Trinity, you will provide servicing and small works to our clients’ fire and security systems. You will complete scheduled work efficiently, adhering to Trinity’s high-quality standards, and work as part of a skilled team supported by our wider departments to deliver excellent service and customer experience.

Key tasks include:

• Carrying out necessary works at customer premises according to the Company’s quality standards.
• Communicating effectively with customers to ensure understanding of system and site status.
• Liaising with service administrators and internal stakeholders to meet service commitments.
• Working to planned service and maintenance schedules, emergency call-outs, and issuing remedial repairs or minor additions to existing installations as guided.

Systems experience required:

Fire - Gent, Notifier, Advanced

CCTV - Hikvision, Avigilon

Intruder - Galaxy, Texecom

Access Control - Paxton, Honeywell

If your experience doesn’t match all the Desirables, we still encourage you to apply, as we support employee development.

Skills needed:

• Experience installing and servicing fire, security, CCTV, and access control systems to British Standards.
• Ability to identify, test, and terminate cables associated with these systems.
• A logical approach to fault diagnosis and rectification.
• Outstanding customer service skills.
• Excellent verbal and written communication skills.

Technical knowledge required:

• Understanding basic building services for testing fire alarm interfaces.
• Knowledge of causes and solutions for fire, intruder, CCTV, and access control issues, including recommendations for system and practice improvements.
• Basic Electrical Safety training (ECA).
• Manufacturers’ training, particularly for Notifier and Gent equipment.

What Trinity offers:

We reward our employees with a competitive salary and an uncapped commission scheme, paid overtime, and travel time. We also provide industry-leading training to support your career growth, including:

• Competitive base salary plus uncapped commissions
• 23 days holiday plus bank holidays, increasing with service
• Employee discounts and cashback offers
• Pension scheme via Royal London
• Company van and fuel card
• Paid overtime and travel time
• Referral scheme earning up to £2,000
• Life Assurance
• Employee Welfare assistance program

Equality and Security:

We promote equality of opportunity and encourage applications from all backgrounds. Successful candidates will undergo security vetting, which is an industry requirement, and employment is contingent upon satisfactory clearance.