Skincare Counter Manager

JR United Kingdom; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury beauty brand is seeking an experienced Skincare Counter Manager in Newcastle. The role involves leading a team to achieve sales targets, providing exceptional customer service, and developing a loyal client base. Ideal candidates will have experience in high-end beauty management and strong sales skills.

Qualifications

• High-end Beauty Counter manager experience required.
• Sales-savvy with experience in luxury beauty sector.
• Strong communication and product knowledge skills.

Responsibilities

• Lead and manage the team to achieve sales targets.
• Develop clientele and plan events.
• Provide exceptional luxury service and product demonstrations.

Skills

Sales Management

Customer Service

Team Leadership

Product Knowledge

New Business Development

Education

Beauty Level 2/3

Job description

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Skincare Counter Manager, newcastle-upon-tyne, tyne and wear

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Client:

Location:

newcastle-upon-tyne, tyne and wear, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

A luxury beauty brand is looking for an experienced Skincare Counter Manager in Newcastle.

The role

As Counter Manager, you will actively drive business, encouraging all beauty therapists/consultants to achieve their sales targets. By leading and coaching your team, you will ensure that all clients receive a personalised luxury service. You will develop and build your client base through recruiting new domestic and international clientele.

An overview of your responsibilities:

General

• Lead and manage the team, build spirit and excellence.
• Set goals, schedules and ensure high-quality service.
• Welcome and maintain confidentiality, manage customer files.
• Oversee counter operations and opportunities
• Build relationship with store management
• Manage budgets and orders, follow company policies.
• Develop clientele, plan events, network in community.
• Lead team to achieve/exceed sales targets.
• Proactively sell, link-sell and provide luxury service.
• Increase average transaction value and items per transaction.
• Organise counter activities and manage appointments.

Management

• Coach and develop team members, manage stock levels.
• Grow business through events and appointments.
• Ensure all tasks are completed to a high standard.
• Proactively manage beauty therapists’ performance.

Service

• Be knowledgeable on all the brand’s products.
• Demonstrate products through consultations and makeovers.
• Recruit new clients, build relationships and gain loyalty.
• Educate clients on products and brands.
• Achieve CRM and service targets.

Our ideal candidate has high end Beauty Counter manager experience, ideally with Beauty Level 2/3.

To thrive in this role, you’ll be a sales-savvy manager experienced in the luxury beauty sector. You’ll have the tenacity to deliver exceptional customer service, the drive to constantly grow the business, and the confidence to engage customers and convert sales.

With your product knowledge and communication skills, you’ll identify perfect products for each client. You are required to have new business development skills and experience and the ability to manage and develop a team.

If you have the drive and ambition to run this amazing business then apply today via the form below!