Skincare Counter Lead & Team Coach

No7 Beauty Company; Gateshead; Hybride; GBP 27 000 - 31 000; Plein temps

Avantages offerts par ce poste

Employee discount

Store discount

Liz Earle Goody Box

Team bonus (discretionary)

CIBTAC certification

Generous holiday entitlement

Pension scheme

Résumé du poste

No7 Beauty Company is seeking a Liz Earle Counter Manager to lead the counter, coach a high-performing team and deliver exceptional customer service. You will manage in-store promotions, create business plans to hit targets, and guide development through the Skin School programme.

This role is based on the Liz Earle counter in-store and reports to the Regional Business Manager. You will drive sales targets, present products attractively, and act as the Liz Earle brand ambassador.

Qualifications

• A passion for skincare and a love of Liz Earle.
• Experience leading and motivating a team to inspire performance and ensure support.
• Outstanding customer service with empathy for customers at all times.
• Ability to work with business plans, achieve sales targets and review performance.
• Enthusiasm for ongoing learning and expanding skincare knowledge.

Responsabilités

• Inspire and motivate your team to achieve and exceed their sales targets through coaching and constructive feedback.
• Build great relationships with customers and colleagues.
• Provide personalised consultations and skin services.
• Deliver sales targets by creating business plans and driving in-store promotions and Liz Earle offers.
• Complete the 12-month Skin School development programme.
• Ensure your counter is well-presented to showcase Liz Earle products.
• Be an ambassador for the Liz Earle brand.

Connaissances

Team leadership

Coaching

Customer service

Sales targets

Skincare knowledge

Business planning

Staff development

Description du poste

No7 Beauty Company is seeking a Liz Earle Counter Manager to lead the counter, coach a high-performing team and deliver exceptional customer service. You will manage in-store promotions, create business plans to hit targets, and guide development through the Skin School programme.

This role is based on the Liz Earle counter in-store and reports to the Regional Business Manager. You will drive sales targets, present products attractively, and act as the Liz Earle brand ambassador.