About the role
As Business Skills Coach you will deliver high quality training programmes that develop Apprentices’/learners knowledge, skills and behaviours as required for their Level 3 Business Administration Apprenticeship.
You will complete individual Apprentice/learner learning, assessments, reviews and completions in a timely manner, achieving or exceeding the required quality standards.Your focus will be to support all elements of the Apprentice/learner journey, including preparation for Gateway for Standards Apprentices, providing Apprentices/learners with constructive, professional and relevant feedback and support in order for them to gain the Apprenticeship Standards and/or qualifications.
Location: Based on a hybrid working model, you will have the ability to work from home with some travel to our customer site in Winchester.
Core tasks and responsibilities
- Provide and deliver a high quality, robust, individualised programme that supports the Apprentices journey in relation to the knowledge, skills and behaviours required for their programme.
- Provide coaching and mentoring to, and arrange visits, either face to face or remotely with learners to develop workplace knowledge, skills and behaviours as part of the apprenticeship.
- Observe learners in the workplace and/or virtually against criteria laid down by the relevant awarding body and give feedback as appropriate.
- Conduct assessments to monitor Apprentice development and to generate evidence towards the qualification/end point assessment within set timeframes and to achieve targets set by management in a timely manner.
- Provide constructive, professional and relevant feedback to Apprentices in relation to their qualification and/or Apprenticeship Standard.
- Deliver classroom and virtual training sessions to coach Apprentices/learners in business skills and to support and develop skills, knowledge and behaviours to successfully gain the qualification/Apprenticeship.
- Ensure strong knowledge, skills and behaviours are acquired to enable high levels of success for Apprentices at end point assessment.
- Carry out formal progress reviews with Apprentices/learners and complete paperwork and administration within agreed timescales.
- Track and report progress of planned learning, maintaining records throughout the learner journey ensuring full compliance with Ofsted, ESFA and other regulatory bodies.
- Promptly identify situations requiring periods of absence from the programme or potential issues or risks and submit accurate paperwork as required.
- Ensure that learner records are accurately maintained, including records held within MIS systems, e-portfolio and online learning systems.
- Maintain positive relationships with Apprentices, business partners (Military or civilian line management) and all otherstakeholdersto ensure Pearson TQ (Technical Qualifications) retains and gains business.
- Attend standardisation and team meetings as required.
- Identify, complete and record appropriate annual Continuing Professional Development (CPD) activities that maintain your ability to support the delivery of programmes and Apprenticeships.
What we are looking for
- Qualified trainer and assessor with training and delivery experience within the apprenticeship business skills sector.
- Industry competence and experience in a business skills role.
- Proficient in managing learners and caseloads effectively.
- Utilises technology adeptly to enhance efficiency and effectiveness in service delivery.
- Can consistently demonstrate operating as an outstanding or minimum good trainer/assessor, through previous OTLA (Observation of Teaching and Learning) and standardisation observations.
- Proven ability to work in a target driven environment with a track record in successfully achieving targets.
- Excellent written skills to enable detailed feedback and target setting of objectives.
- An understanding of Ofsted inspections and ESFA funding requirements would be beneficial but not essential.