Site Supervisor - R&M

JR United Kingdom; Derby; On-site; GBP 30,000 - 40,000; Full time

Job summary

An opportunity for a Site Supervisor to lead water repair and maintenance teams across specific network areas in Derby. Responsibilities include operational supervision, ensuring safety compliance, and managing resources effectively. The role offers a rewarding salary based on experience and a full benefits package within a diverse and inclusive work environment.

Qualifications

• Experience in the utilities sector is required.
• Good verbal communication skills are essential.
• Full UK driving licence is necessary.

Responsibilities

• Supervise water repair and maintenance teams and activities.
• Ensure customer service satisfaction through effective communication.
• Conduct inspections focusing on health & safety compliance.

Skills

Communication

Management

Health & Safety Awareness

Financial Awareness

Education

Relevant qualifications e.g., NRWSA at supervisory level

Health & Safety qualification

Supervisor Street Works qualification

Tools

Microsoft Excel

Microsoft Word

Job description

Description
As a Site Supervisor, you will be responsible for resources associated with the repair and maintenance of the clean water network across specific network areas for our client.
You will supervise operational repair and maintenance support to resolve issues such as poor supplies, no water, leaks, and water quality issues. Activities include repairing burst mains, leak repair, stop tap repairs, installation of equipment, investigations, and tracing supplies. You will provide operational leadership, ensuring work is delivered safely, on time, within budget, and to our client’s expectations. Customer service is critical to the client, and satisfaction is measured through the C-MeX regulatory measure.
You will work with the scheduling team to ensure repair and maintenance work is delivered on time and communicate with customers impacted by our work as needed.

Key Responsibilities

• Operational supervisory responsibility for water repair and maintenance teams and their daily activities
• Organise labour cost-effectively, including recruitment, disciplinary action, wages, and absence management
• Manage resources such as materials and plant
• Ensure accurate recording of work undertaken, including photographs and meter asset details
• Visit teams regularly at local site level to review progress and performance and ensure standards are met
• Conduct team briefings monthly; coach and develop repair and maintenance teams
• Complete team inspections focusing on quality and right first-time operational delivery
• Act as a Health & Safety Representative, conducting inspections, raising safety matters, and investigating incidents

Experience and Qualifications

• Relevant qualifications, e.g., NRWSA at supervisory level
• Health & Safety qualification (advantage)
• Experience in utilities sector
• Supervisor Street Works qualification
• Deep excavation knowledge and experience
• Good verbal communication skills
• Strong management skills
• Financial and commercial awareness
• Proficient in IT, including Microsoft Excel and Word
• Full UK driving licence

Salary and Benefits
We offer a competitive salary based on experience and a full benefits package.
Network Plus is an Equal Opportunity Employer, celebrating diversity and committed to an inclusive environment. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
Your application implies acceptance of our privacy policy regarding personal information.

About Network Plus
Network Plus is an award-winning provider of utility and infrastructure services across the UK, valuing diversity and fostering an inclusive, supportive work environment.