Site Supervisor

Thermo Fisher Scientific Inc.; Soham; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Healthcare

Annual bonus

Employee benefits

Job summary

Thermo Fisher Scientific is seeking an on-site supervisor to lead a small team at customer locations. You will manage lab supplies, inventory, and cross-functional coordination, ensuring adherence to contractual scope and safety standards.

The role requires strong leadership, excellent communication, and hands-on experience with lab environments and SAP-based systems. Occasional forklift operation and driving may be required.

Qualifications

• Leadership and supervisory abilities are required; coach and develop staff.
• Strong verbal and written communication skills for customer interaction.
• Intermediate computer skills, including Microsoft Office; basic SAP familiarity.

Responsibilities

• Supervise a small team of on-site personnel and ensure high levels of service.
• Order lab supplies, chemicals and consumables; manage stockroom and track lot numbers/expiry dates.
• Use Thermo Fisher systems and SAP for ordering and inventory management; coordinate on-site operations.
• Develop SOPs, conduct site inspections, and participate in safety programs and performance reviews.

Skills

Leadership

Supervisory abilities

Verbal and written communication

Microsoft Office

SAP

Forklift operation

Problem solving

Education

High school diploma

Bachelor's degree in related field

Tools

SAP

Microsoft Office

Job description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory’s business needs. What you will do. The position leads the daily supervision of a small team of customer site-based personnel, enabling the team to consistently deliver high levels of customer service. Includes: ordering lab supplies, chemicals and consumables for POU areas, stockroom management, track lot numbers and expiration dates, material handling, driving forklift as needed. Use both Thermo Fisher ordering and inventory management systems as well as customer’s system (SAP). Effectively lead a diverse cross-functional team of on-site lab specialists. Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations. Deliver on committed contractual scope of work. Develop, track, and trend business metrics. Collaborate and support the Program/Regional Manager for customer performance reviews. Act as liaison between customer and Thermo Fisher Scientific; Coordinate onsite vendor escorting and customer visits Write and implement SOPs, conduct site inspections, and ensure completion of annual physical inventory Define new opportunities by actively seeking expansion of services within assigned areas. Provide capability review presentations, and act as a resource for the sales team and customer to identify savings and opportunities. Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations as required, and communicate and hold local staff accountable to safety expectations. Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively May perform other responsibilities as assigned by management Competitive base salary reflecting the role’s responsibilities, including holiday and occasional weekend work to support the customer’s business needs.

High school diploma or equivalent required. Bachelors degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered., 4+ years of experience in managed services in a laboratory setting, including reagent preparation and chemical handling required Experience working in Good x Practice (GxP) environment and The International Air Transport Association (IATA) and the U.S. Department of Transportation (DOT) Hazardous Goods certification required, knowledge of OSHA General Industry requirements are also a plus.

Knowledge, Skills, Abilities Leadership and supervisory abilities and interpersonal skills are required to lead, coach, and enhance team culture; Basic understanding of employment/labor law regulations. Strong verbal and written communication skills. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific’s values, including confidentiality. Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Basic chemical knowledge including chemical handling, lot numbers and expiration dates for inventory tracking. Practice FIFO. Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment.

Physical Requirements / Work Environment Works primarily at customer sites, which may require independent work at the customer locations. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.) Depending on the area of the building, personal protective equipment must be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses. Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally. Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods. Ability to work in environments with varied temperatures (cold rooms, outside, etc.) Ability to work overtime, or independently, as needed.

• Strong communication and presentation abilities
• Must be able to lift/push/pull up to 50 lbs and work in laboratory environments
• Ability to work varied schedules including occasional overtime
• Skills to lead, coach and develop staff
• Ability to manage multiple priorities and make decisions effectively
• Valid certification/training in relevant safety protocols
• Must adhere to PPE and safety requirements including lab coats, safety glasses, etc.
• We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
• Accessibility/Disability Access Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-#####. Please include your contact information and specific details about your required accommodation to support you during the job application process.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Competitive base salary reflecting the role’s responsibilities, including holiday and occasional weekend work to support the customer’s business needs.

Compensation and Benefits The salary range estimated for this position based in Massachusetts is $59,400.00-$89,000.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programs Employee assistance and family support programs, including commuter benefits and tuition reimbursement At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount For more information on our benefits, please visit