Regional Site Specialist - 1st Shift

Thermo Fisher Scientific Inc.; Soham; On-site; GBP 21,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Paid time off

Retirement benefits

Job summary

Thermo Fisher Scientific Inc. is seeking a driven logistics technician for Unity Lab Services. You will support on-site replenishments, manage inventory, and perform laboratory support tasks in a fast-paced environment.

Strong attention to safety and accuracy is required to ensure compliance with GMP standards. Eligible candidates will have a high school diploma and at least two years of related experience in lab or warehouse settings, with solid communication skills and proficiency in MS

Qualifications

• High school diploma or equivalent required.
• Experience 2 years in laboratory or warehouse setting is required.
• Experience in customer service is a plus.
• Able to read, write, and speak English fluently; strong communication skills.

Responsibilities

• Use inventory/order management systems for replenishments, disbursements, receiving, put-away, and cycle counts.
• Provide on-site laboratory services such as glassware processing, waste handling, and media preparation.
• Analyze and reconcile reports to meet contractual requirements; assist with safety programs.
• Communicate with supervisor to address customer concerns within resolution times.
• May perform other duties as assigned by management.

Skills

Customer service experience

English fluency

Computer literacy (MS Office)

Inventory/warehouse experience

Safety awareness

Education

High school diploma or equivalent

Tools

Handheld scanners

Microsoft Office

Job description

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Fluctuating Temps hot/cold, Laboratory Setting, No contact lens allowed; prescriptive glasses will be provided, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Will work with hazardous/toxic materials, Pay Rate: $26.60 As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. Location/Division Specific Information How do we make an impact? Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer's laboratory's business needs. What will you do? Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation Analyzes/maintains/reconciles various reports to ensure contractual requirements are met Proactively connect with the supervisor any customer concerns and/or potential problems and effectively address customer concerns within established resolution timeframes. Be involved with safety programs such as hazard identification, inspections and incident reporting/investigation as required. Engage in process improvement activities May perform other responsibilities as assigned by management.

High school diploma or equivalent required. Experience 2 years of related experience with laboratory setting or warehouse is required Experience working in customer service is a plus Knowledge, Skills, Abilities Able to read, write, and speak English fluently Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality. Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site. Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports. Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.

Physical Requirements / Work Environment Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc) Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses. Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally. Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods. Ability to work in environments with varied temperatures (cold rooms, outside, etc.) Ability to work overtime, as needed. We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Accessibility/Disability Access Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-#####.

Please include your contact information and specific details about your required accommodation to support you during the job application process.

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Compensation and Benefits

Compensation and Benefits The hourly pay range estimated for this position based in Massachusetts is $19.64-$32.73. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

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