Site Shift Manager

Europe Snacks UK; Leicester; On-site; GBP 42,000 - 62,000; Full time

Job summary

Europe Snacks UK is seeking a Site Shift Manager to lead high-performing teams, drive operational excellence, and ensure safety, quality and customer service on site in Leicester.

You will manage Area Managers and operators, implement Lean, HACCP standards and CI initiatives in a fast-paced food manufacturing environment.

This role involves PM and Night shift coverage with night premium and a strong focus on safety and team development.

Qualifications

• GCSEs including English and Maths.
• Intermediate HACCP qualification.
• Coaching skills.
• Auditing experience.
• Two roles available: PM shift and Night Shift (night premium).

Responsibilities

• Overall site responsibility for site safety and security while on shift.
• Conduct root cause analysis when incidents occur.
• Ensure staff are trained and competent to work safely.
• Drive a safety culture with weekly health and safety audits.
• Review risk assessments and SOP adherence.
• Support Safety Coordinators and safety briefings.
• Line manage Area Managers, Manufacturing Technicians and operators.
• Set SMART objectives for the team.
• Recruitment, staff movements and succession planning.
• Apply performance management processes.
• Maintain robust communication to all staff and timely messages.
• Create a positive culture and morale for staff.
• Ensure GMP and process standards are followed.
• Identify root causes of deviations and implement corrective actions.
• Audit readiness and closure of actions.
• Review customer complaints with Technical Team and take action.
• Ensure cleaning according to defined schedules.
• Support new product launches with NPD.

Skills

Leadership

People management

Coaching

Auditing

Lean manufacturing

Education

GCSE or equivalent

Intermediate HACCP qualification

Tools

SOPs

GMP

Job description

Are you a driven leader with a passion for food production? Join our team as a Site Shift Manager and play a key role in leading high-performing teams, delivering operational excellence, and ensuring the highest standards of safety, quality and customer service.

We're looking for a strong people leader with significant experience in food manufacturing or FMCG environments. The successful candidate will have a proven track record of leading high-performing teams, driving continuous improvement initiatives, and delivering operational excellence in a fast-paced production setting. Experience working within Lean manufacturing environments, managing performance, and implementing process improvements is essential

KEY ACCOUNTABILITIES AND RESPONSIBILITIES:

HEALTH & SAFETY

Overall site responsibility for site safety and security while on shift.

Responsible for following site incident investigation and escalation including root cause analysis when incidents occur.

Responsible for ensuring all staff are fully trained and competent working to the correct standards and processes to ensure a safe working environment for all.

Responsible for driving a safety culture within their teams to include undertaking weekly health and safety audits. Never walk past poor practice without taking action.

Evaluation and enhancement the area risk assessments, ensures Risk Assessments and Standard Operating Procedures are adhered to and raises concerns about effectiveness as appropriate.

Is aware of the activities of Safety Coordinators within the factory to include supporting action plan activity.

Along with the Production Manager and H&S Manager, delivers monthly health and safety team briefings.

PEOPLE

Line Management of the Area Managers, Manufacturing Technicians and operators in area of responsibility.

Set stretching attainable goals and SMART objectives for their immediate team.

Responsible for all 'People' processes within area of responsibility.

Responsible for all aspects of training and developing of area teams to include, implementation of Standard Operating Procedures (SOP's), identifying skills gaps, developing training plans, consistent delivery of shop floor training, maintenance of training records and involvement in specific role related training along with the site training coordinator.

Responsible for recruitment, staff movements and succession planning in conjunction with the Production Manager and HR Manager.

Responsible for effective performance management within area of responsibility ensuring consistency in approach and correct application of performance management processes (Disciplinary/Absence Management procedures/Praise & Recognition).

Responsible for investigating and hearing grievance and handling disciplinary meetings in which the outcomes may result in a sanction but not dismissal.

Responsible for ensuring communication channels within area of responsibility are robust and delivers the right messages in a timely manner to all staff as required.

Responsible for creating a positive culture to foster good morale and good working conditions for staff. Utilizing established tools and mechanisms e.g. Tool box talks, Staff Survey, DIR & Employee Forums

QUALITY

Responsible for ensuring all staff are aware and working to the correct standards, processes and specifications etc. and are working towards a 'Do it right' ethos at all times.

Responsible for identifying the root cause when deviations or non-conformances occur and taking appropriate corrective action so individuals learn from their mistakes or knowledge gaps identified and corrected.

Responsible for area Good Manufacturing Practice (GMP) and Safety audit activity and the closing out of actions in conjunction with support functions. Be proactive to ensure that the site is "Audit Ready" at all times

Responsible for ensuring that information from customer complaints are reviewed with Technical Team, shop floor teams and actions taken as appropriate to drive down complaints

Responsible for ensuring the achievement of cleaning requirements against a defined schedule set by the Technical Team / Hygiene Supervisor.

Responsible for ensuring new products launches are successful with support from the NPD team.

CUSTOMER SERVICE

Responsible for ensuring internal KPI's between departments are delivered and internal customer expectations are met.

Responsible for attainment to plan and investigation / reporting on reasons for any deviations daily

Responsible for corrective and preventative action in response to non-conformances attributable.

COST OPTIMISATION

Analyses reports and formulates plans to support recovery on department budget and KPI non-conformance in conjunction with the Production Manager.

Responsible for understanding MUV and root cause against deviation to product BOM's

Responsible for identifying and delivering cost improvements and initiatives.

Responsible for investigating equipment damage investigations and reporting.

Responsible for corrective and preventative action in response to non-conformances

CONTINUOUS IMPROVEMENT (CI)

Responsible for enabling and promoting a culture of continuous and self-improvement within the teams.

Responsible for ensuring that actions and changes from CI initiatives are successfully implemented and sustained.

Initiates and leads cross functional teams to drive business improvement.

Initiatives are captured and agreed for progression with benefits realised.

QUALIFICATIONS AND EXPERIENCE

GCSE or equivalent , including English and Math's

Intermediate HACCP Qualification

Coaching skills

Auditing Experience

Two roles available. PM shift and Night Shift. (Night shift premium paid to nights)