Site Reliability Engineering Lead

EPAM Systems; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

EPAM Systems Inc. in London seeks a highly technical SRE Lead to design and deliver reliable platforms for mission-critical financial systems, with a focus on AWS, observability, and automation.

You will define SLIs/SLOs/SLAs, lead major incidents, drive blameless postmortems, and build automation using CI/CD and IaC. Collaborate with engineering and business teams to improve resilience and operational readiness.

Qualifications

• Experience in SRE/DevOps in large-scale, regulated environments.
• Strong on-prem and AWS cloud-native architecture and systems design.
• Hands-on with incident management and production operations.

Responsibilities

• Design highly available, scalable platforms across on-prem and AWS.
• Define SLIs, SLOs, SLAs and error budgets for critical services.
• Lead major production incidents and postmortems with stakeholders.
• Build automation for incident response and recovery using CI/CD and IaC.
• Collaborate with engineering, product and business for operational readiness.
• Apply resilient architecture patterns including multi-region failover.

Skills

SRE

DevOps

Platform Engineering

Unix/Linux

Java

C#.NET

Python

CI/CD

Git

Automation

Incident management

Observability

Networking

Security

Terraform

Ansible

Go

AIOps

Chaos engineering

Tools

Prometheus

Grafana

OpenTelemetry

ELK/EFK

CloudWatch

Datadog

EKS/ECS

Lambda

API Gateway

DynamoDB

Aurora

S3

SQL Server

PostgreSQL

Sybase

Terraform

Ansible

Job description

EPAM is looking for a highly technical Site Reliability Engineering (SRE) Lead to support a client in the financial services sector. You will help design and deliver highly available, scalable and resilient platforms for mission-critical financial systems, with a strong focus on AWS, observability, automation and production reliability.ResponsibilitiesDesign highly available, scalable and resilient platforms across on-premises and AWS environmentsImplement observability across metrics, logs and traces using tools such as Prometheus, Grafana, OpenTelemetry, ELK/EFK, CloudWatch or DatadogDefine SLIs, SLOs, SLAs and error budgets for critical servicesLead major production incidents, technical investigations and stakeholder communicationDrive blameless postmortems and turn findings into measurable reliability improvementsBuild automation for incident response, scaling, failover and recovery using CI/CD and infrastructure-as-code practicesApply resilient architecture patterns, including multi-region failover, active-active designs, circuit breakers and bulkheadsEstablish runbooks, playbooks and AI-assisted processes for incident, problem, change and risk managementUse agentic AI and intelligent automation to improve observability, incident management and automated recoveryCollaborate with engineering, product and business stakeholders to improve operational readiness and platform resilienceRequirementsProven technical experience in SRE, DevOps or Platform Engineering in large-scale, regulated environmentsDeep technical expertise in both on-premise and AWS cloud-native architecture and systems designExperience with AWS services such as EKS/ECS, Lambda, API Gateway, DynamoDB, Aurora and S3Knowledge of database and data platforms: SQL Server, Sybase, PostgreSQL (including Aurora)Proficiency in Unix/Linux, Java, C#.NET and Python application support and developmentStrong implementation experience with observability tooling and frameworks for metrics, logs and traces (Prometheus, Grafana, OpenTelemetry, ELK/EFK stacks, CloudWatch, Datadog or similar)In-depth experience with incident management and production operationsHands-on experience with CI/CD pipelines, Git, automation, scripting and infrastructure-as-code tools (Python, Go, Ansible, Terraform)Demonstrable application of agentic AI engineering in observability, incident management and automated recoveryStrong understanding of networking, security and reliability engineering principlesNice to haveExperience in financial services or other data intensive, regulated industriesFamiliarity with multi-region AWS architecture, high-availability and mission-critical applicationsKnowledge of chaos engineering practices and resilience testingExposure to AIOps and intelligent automation frameworksWe offerEPAM Employee Stock Purchase Plan (ESPP)Protection benefits including life assurance, income protection and critical illness coverPrivate medical insurance and dental careEmployee Assistance ProgramCompetitive group pension planCyclescheme, Techscheme and season ticket loansVarious perks such as free Wednesday lunch in-office, on-site massages and regular social eventsLearning and development opportunities including in-house training and coaching, professional certifications, and coursesIf otherwise eligible, participation in the discretionary annual bonus programIf otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program