Senior Site Reliability Engineer - OpenTelemetry

EPAM Systems; Greater London; Hybrid; GBP 90,000 - 150,000; Full time

Job summary

EPAM Systems in London is seeking a Senior Site Reliability Engineer - Observability to join the Production Engineering - Observability team in a hybrid mode. The role focuses on building and expanding a modern observability platform built on OpenTelemetry and OpenSearch for critical systems.

This hands-on position requires defining standards, instrumenting applications, developing dashboards and automation, and delivering enterprise-scale solutions to improve monitoring, resilience and incident

Qualifications

• Extensive experience as Senior SRE or Observability Engineer in enterprise-scale environments.
• Expertise with OpenTelemetry instrumentation and telemetry pipelines.
• Deep knowledge of OpenSearch for architecture, indexing, analytics.
• Experience building dashboards and alerts in Grafana.
• Familiarity with Geneos and other enterprise monitoring tools.
• Proficient in SRE practices and automation approaches.

Responsibilities

• Gather requirements and analyze existing monitoring/observability platforms.
• Define observability standards, telemetry strategies and alerting frameworks.
• Implement OpenTelemetry instrumentation and OpenSearch solutions across apps and infra.
• Design dashboards, analytics and reporting to improve transparency and efficiency.
• Develop automation tools to enhance observability and reduce manual overhead.
• Integrate observability with enterprise monitoring platforms such as Geneos.
• Provide documentation and handover for long-term sustainability.
• Apply SRE principles to drive stability, scalability and incident reduction.

Skills

SRE

Observability

Automation

Telemetry pipelines

Incident reduction

Hybrid/cloud

Tools

Grafana

OpenTelemetry

OpenSearch

Geneos

Job description

We're looking for a Senior Site Reliability Engineer - Observability to join our team in London, United Kingdom in a hybrid working mode. You will be part of the Production Engineering - Observability team, driving the strategic initiative to implement and expand a modern observability platform built on OpenTelemetry and OpenSearch. This program focuses on enhancing monitoring, resilience and operational stability for critical FIC trading systems by enabling faster incident detection, reducing outage duration and providing actionable insights across the technology estate. This is a hands-on engineering role where you'll define observability standards and deliver enterprise-scale solutions while promoting best practices for operational excellence.

Responsibilities

• Gather requirements and perform analysis of existing monitoring and observability platforms
• Define observability standards, telemetry strategies and alerting frameworks
• Implement OpenTelemetry-based instrumentation and OpenSearch solutions across applications and infrastructure
• Design dashboards, analytics and reporting to improve transparency and operational efficiency
• Develop automation tools and processes to enhance observability and reduce manual overhead
• Integrate observability frameworks with enterprise monitoring platforms such as Geneos
• Provide documentation and operational handover to ensure long-term sustainability
• Apply Site Reliability Engineering principles to drive stability, scalability and incident reduction

Requirements

• Proven experience as Senior SRE or Observability Engineer implementing enterprise-scale observability solutions
• Strong expertise in OpenTelemetry including instrumentation and telemetry pipelines
• In-depth knowledge of OpenSearch for architecture, data indexing, optimisation and analytics
• Experience developing dashboards and alerts using Grafana
• Familiarity with enterprise monitoring tools such as Geneos and related observability technologies
• Practical understanding of Site Reliability Engineering practices and automation approaches
• Background in high-availability or mission-critical environments; financial services experience is highly desirable

Nice to have

• Knowledge of anomaly detection, alert correlation, and incident response automation
• Exposure to observability in cloud-native or hybrid architectures

We offer

• EPAM Employee Stock Purchase Plan (ESPP)
• Protection benefits including life assurance, income protection and critical illness cover
• Private medical insurance and dental care
• Employee Assistance Program
• Competitive group pension plan
• Cyclescheme, Techscheme and season ticket loans
• Various perks such as free Wednesday lunch in-office, on-site massages and regular social events
• Learning and development opportunities including in-house training and coaching, professional certifications, and courses
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program