Site Operative

Airparks Services Ltd; Aberdeen City; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Holiday entitlement

Gym discounts

Dental Insurance

Medical Insurance

Profit Share

Pension (Aviva)

Social Club

Tech discounts

Volunteering Scheme

Income protection

Critical illness

Life assurance

Job summary

Airparks Services Ltd in Aberdeen seeks a Site Operative to support 24/7 parking operations. You will greet customers on site, guide them to spaces, and safely move vehicles between arrivals and secure facilities. The role requires working in all weather, often long distances on foot, with a strong focus on customer service and teamwork.

The position involves flexible shifts (days, nights, weekends) and an emphasis on reliability, safety, and a customer-first mindset as part of a supportive team.

Qualifications

• Excellent customer service skills with a positive attitude.
• Flexibility to work across days, nights and weekends.
• Ability to work under pressure in a busy outdoors environment.
• Collaborative mindset to support the wider team.
• Strong attention to detail and proactive problem solving.

Responsibilities

• Be the face of Airparks at our daily parking operations.
• Welcome customers with friendly, efficient check-in service.
• Direct customers to available spaces, minimising travel disruption.
• Move customer vehicles safely between arrivals and parking facilities.
• Contribute to an excellent overall customer experience.
• Work in all weather conditions and cover long distances on foot.

Skills

Customer service

Flexibility

Teamwork

Decision making

Attention to detail

Working under pressure

Job description

Description

Site Operative

Salary: £13.45 per hour + Benefits

Aberdeen

About

At Airparks, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. We're leading the way in changing the shape of airport parking by providing a service that customers can trust.

We're looking for Site Operatives who can confidently work under pressure and are flexible to cover days, nights, and weekend shifts, typically in 12-hour patterns. This role involves working outdoors in all weather conditions and requires a high level of physical fitness, as you may walk more than 10 miles on busy days.

You’ll be part of a trusted, supportive team that works together toward shared goals. Strong customer service skills are essential, as you’ll be interacting with hundreds of customers each shift. You will also support the wider team by covering a variety of roles across the business, helping ensure smooth operations each day.

Above all, we’re looking for individuals who reflect our company values in everything they do.

The Role

• Be the face of Airparks at the forefront of our daily parking operations
• Welcome customers as they arrive on site, ensuring they receive a friendly and efficient check in service
• Assist customers and direct them to available spaces, minimising disruption to their travel
• Safely and efficiently move customer vehicles from our customer arrivals area to our secure parking facilities on site
• Have a direct, positive impact on the overall customer experience
• Operate in all weather conditions, covering long distances on foot while working on site
• Demonstrate trust, teamwork, responsibility, and a customer-first mindset in everything you do

What you can bring to our team

• The ability to think on your feet and make great decisions in an operational environment
• Excellent customer service skills, you work with a positive, customer-first attitude
• Flexibility and adaptability with the ability to work under pressure
• A collaborative mindset, you look out for your team members and help them when needed
• High attention to detail and proactive problem solving
• Commitment to living our values

Everyone's career path is individual and different, so this is just a guide. If your experience doesn't precisely match this, you're encouraged to apply so that we can discover your unique talents!

Hours

Airparks operate 24 hours a day, 7 days a week, and this role is ideal for candidates who are comfortable working a variety of shift patterns across days, nights and weekends.

How We Hire For This Role

We know your time is precious, so we keep our recruitment process as quick and easy as possible. If we believe you might be a match for a job you've applied for, you'll enter our hiring process as follows:

• A call with a member of our hiring team
• On site interview

Cultivating a diverse and inclusive culture is paramount for us.

Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via .

Please note: this role is not eligible for UK skilled worker visa sponsorship, so we can only consider applicants who already have the right to work in the UK.

Benefits

Why choose Airparks?

Our Mission is to provide Holiday Extras with car parking supply that delivers a world class trip experience through an engaged team and leading technology. We will always deliver high quality, secure, competitively priced off airport parking products by investing in a customer focused team and being supported by market leading technology.

At Airparks, we're creating a workplace where everyone can thrive, build their careers and reach their limitless potential. As a Sunday Times Best Place to Work 2025, we're proud to offer a world of benefits designed to enhance your lifestyle and well-being. By joining our team, you'll feel supported and rewarded every day.

• Time is precious: Holiday entitlement is 20 days which runs from April 1st until March 31st
• Road to well-being: Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years)
• Celebrate success together: Enjoy a Profit Share Bonus and a pension scheme with Aviva
• Good for the soul: Join our Social Club for 25% off any ticket or event in the UK, Discounts on the latest tech, or give back to your community with our Volunteering Scheme.
• Plan ahead: Income protection, Critical illness cover and Life assurance