Site Operations & Warehouse Manager - Airfreight

JR United Kingdom; Watford; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading logistics provider is seeking a Site Operations & Warehouse Manager to oversee the warehousing and transport operations in Watford. This is an exciting opportunity to lead a team while ensuring effective logistics solutions and adhering to safety standards. The ideal candidate will have significant managerial experience, strong leadership skills, and a commitment to continuous improvement within a dynamic environment.

Qualifications

• Minimum of 3 years’ managerial experience in a warehouse and transport environment.
• Experience working within an airfreight environment.
• O Licence holder preferred, but training can be provided.

Responsibilities

• Manage all elements of the warehousing and domestic transport operation.
• Ensure logistics solutions are cost-efficient and improve customer service.
• Plan resources and staff efficiently to achieve daily operational targets.

Skills

Managerial experience

Strong management skills

Excellent communication skills

Flexibility

AVSEC and H&S representative experience

Job description

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Site Operations & Warehouse Manager - Airfreight, Watford, Hertfordshire

Client:

Leading Logistics Provider

Location:

Watford, Hertfordshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

My client is looking to recruit a Site Operations & Warehouse Manager who will manage all elements of the warehousing and domestic transport operation within a busy Airfreight and distribution centre. This will include the overall management of the site and its facilities, ensuring that all logistics solutions are fully integrated, cost-efficient, and aimed at improving customer service.

You will be working for an industry leader that values its people, recognizes, and rewards hard work.

THE ROLE

• Transport administration, planning, and management of 3rd party carriers & internal drivers, inbound and outbound warehouse planning and processing.
• Efficient stock management and control of goods through the warehouse, along with managing staff and resources effectively.
• Overall control of housekeeping and maintaining a safe working environment.
• Delivering through continuous improvement initiatives in line with a Kaizen environment.
• Liaising with internal and external customers to meet high-quality standards, including standards accreditation, customer KPIs, and SLA requirements, while defining and monitoring operational KPIs to drive service excellence and cost control.
• Ensuring health, safety, and welfare regulations are followed.
• Handling H&S and maintenance issues within the building.
• Managing quality and environmental standards for the site.
• Dealing with external contractors related to building/site issues and landlord interactions.
• Assuming responsibility as the Security Responsible Person for the role.

DUTIES

• Planning resources and staff efficiently to achieve daily operational targets and maintain performance.
• Managing operational supervisors to ensure timely and professional completion of activities such as unloading, put away, picking & packing, and loading.
• Creating and maintaining risk assessments and safe systems of work (SSOW) for all areas of responsibility.
• Monitoring and managing operational costs.
• Maintaining accurate records according to procedures and regulations.
• Liaising with external contractors for maintenance and repair of operational machinery, including security-related equipment.
• Controlling and replenishing materials necessary for warehouse operations.
• Maintaining effective communication between team members, management, customers, and suppliers.
• Managing domestic transport activities with the Transport Manager and 3PL partners to ensure service and profitability.
• Encouraging staff involvement in continuous improvement and housekeeping initiatives to foster a positive Kaizen environment.
• Handling staff disciplinary procedures in collaboration with HR and other managers.
• Monitoring staff performance, attendance, and holidays to ensure improvements.
• Maintaining staff records, training logs, and supplier details.

SKILLS AND EXPERIENCE

• Minimum of 3 years’ managerial experience in a warehouse and transport environment.

• Experience working within an airfreight environment.

• Strong management skills with the ability to lead and motivate teams.

• Flexible approach and reliable to deliver consistent results.

• Ability to work calmly under pressure.

• AVSEC and H&S representative experience.

• Experience working within budgetary guidelines.

• Excellent communication skills.

• O Licence holder preferred, but training can be provided.