Site Operations Manager

Sodexo; London; On-site; GBP 50,000 - 55,000; Full time

Job summary

Sodexo is looking for a Site Operations Manager to oversee facility operations in Enfield. This role involves managing a multidisciplinary team to ensure compliance and service excellence, while fostering positive client relationships and driving operational efficiency. Join us to contribute to the successful running of a major site and advance your career with a global leader.

Benefits

Training and development opportunities

Mental health and wellbeing support

Employee Assistance Programme

24hr virtual GP Service

Sodexo Discounts scheme

Mercer Aspire Pension Plan

Bike to Work Scheme

Qualifications

• IT literate with people management experience.
• Experience in operational management in a similar environment.
• Proven experience in developing profitable relationships for multi-site contracts.

Responsibilities

• Ensure delivery of Soft Services, Cleaning, Catering on site.
• Managing the compliance, staff, and health and safety.
• Interact with teams to ensure communication and service delivery.

Skills

People Management

Communication

Negotiation

Financial Interpretation

Health and Safety Compliance

Education

IOSH Managing Safely qualification

Tools

UDC

SAP

SMS

Leanpath

Kronos

Job description

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Job Introduction

• Site Operations Manager
  • Site Based Role
  • Monday to Friday
  • 40 hours per week (Flexible working available)
  • £50000 - £55000 Per Year
  • Training, development, and progression opportunities
  • Online Recognition Scheme (Reward Hub)
  • Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is EN3 7PW
• Job Introduction

  At Sodexo we thrive in providing quality service. This is a fabulous opportunity to become part of a Global Organisation, assisting us to in turn help to keep our Global Client's facility running smoothly.

  As a Site Operations Manager with Sodexo in Enfield EN3 7PW you can find a role that's a perfect mix of passion, perks and potential and build a career with big-name businesses.

  You'll be the face of Sodexo, ensuring our services are delivered with excellence and always looking to optimise performance. You will lead a multidisciplinary team on site, managing assets to ensure they are safe, legally compliant, and fit for business, and driving the adoption of best practices to exceed client expectations.

  You'll be working on a large multi function site, and experience of delivering services within a Heavy Manufacturing or production site would be beneficial.

  This is a High Growth Account, providing opportunities for development and growth within the role.

  What you'll do:

  • Ensure the delivery of Soft Services, Cleaning, Catering, Site Services, Site Logistics. Pest Control, Window Cleaning, Washroom Hygiene on site.
  • Managing Staff, Health and Safety and Compliance of the site
  • Interact with the teams daily - to ensure clear communication / develop at one team ethic in service delivery delivering
  • Ensure client satisfaction through improving relationships and service
  • Manage budgets to maintain and achieve financial targets
  • Identify cost saving opportunities for the client
  • Utilise Sodexo software and systems, for example, UDC, SAP, SMS, Leanpath, Kronos
  • Unit audit scores, cleaning audits, HACCP audits, Environmental Health and Safeguard
  • Recruit, induct and motivate, manage, train and develop all employees following HR policies and guidelines
• What you bring:
  • IT literate
  • People Management experience
  • IOSH or equivalent Managing Safely qualification
  • Ability to interpret and utilise financial information
  • Excellent communication skills
  • Previous experience of operational management in a similar environment
  • Proven experience of developing profitable relationships for multi-site contracts
  • Broad commercial FM experience and business acumen, knowledge of external industry developments & contract development models
  • Strong communication, and negotiation skills
  • Excellent client relationship management
  • Experience working in a standards/compliance environment

  What we offer:

  Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
  • Access to a 24hr virtual GP Service
  • The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
  • Save for your future by becoming a member of the Mercer Aspire Pension Plan
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
  • Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Ready to be part of something greater? Apply today and start your journey with Sodexo!

  Drive business success - and your career.

  Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications