Site Operations & Customer Service

SUEZ; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Job summary

SUEZ is seeking a site-based customer service role in the Birmingham area. You will assist and advise members of the public on site use to maximise material recovery, while maintaining records and coordinating container exchanges to keep the site organised and compliant.

The role requires a good customer service mindset, teamwork, and flexibility to cover holidays and sick days. Training on mobile plant may be provided, with a focus on safety and site permit compliance.

Qualifications

• A good level of customer service and ability to work in a team.
• Ideally prior mobile plant use is desirable but full training will be given.
• A flexible approach to work will be advantageous as you will be expected to cover holiday and sick days if required.

Responsibilities

• Advise and assist members of the public on how to use the site to maximise recovery of materials they are depositing.
• Maintain accurate records for the removal of materials from the site.
• Control the exchange of containers by booking loads with the relevant person, ensuring space to segregate and store material correctly.
• Maintain a tidy site within your areas of responsibility.
• Ensure SUEZ complies with health, safety and welfare duties for employees and others affected by actions or omissions.
• Co-operate with SUEZ and other employees to comply with site permit, legislation, and SUEZ policies and procedures.
• Perform any other duties reasonably requested within the scope of the job-role.

Skills

Customer service

Team player

Flexibility

Health & safety awareness

Job description

SUEZ is seeking a site-based customer service role in the Birmingham area. You will assist and advise members of the public on site use to maximise material recovery, while maintaining records and coordinating container exchanges to keep the site organised and compliant.

The role requires a good customer service mindset, teamwork, and flexibility to cover holidays and sick days. Training on mobile plant may be provided, with a focus on safety and site permit compliance.