Site Officer

Hertfordshire County Council; Stevenage; On-site; GBP 33,000 - 36,000; Full time

Job summary

Hertfordshire County Council seeks a Site Officer for the Gypsy and Traveller service across 11 residential sites. The role covers maintenance tasks from fence repairs to plumbing and brickwork, plus planned upgrades, with access to a site office and a fuel card for travel.

Based mainly in Stevenage with county-wide duties, you will manage day-to-day site needs while upholding safety and tenant standards. A full manual driving licence and strong customer service are essential.

Qualifications

• General maintenance experience and a track record on site.
• Strong interpersonal and communication skills.
• Full manual driving licence required.
• Excellent customer service and the ability to stay calm under pressure.
• Good organisational skills and time management.

Responsibilities

• Carry out fence repairs, plumbing, brickwork and planned maintenance.
• Keep public areas tidy and tenants’ plots presentable.
• Respond to reactive/emergency maintenance and planned improvements.
• Travel to sites using a company vehicle and fuel card; occasional out-of-hours work.

Skills

General maintenance experience

Interpersonal communication

Manual driving licence

Customer service skills

Work under pressure

Organisation / time management

Education

Building qualification (Electrical/Plumbing/Carpentry)

Tools

Microsoft Office

Job description

Job Introduction

Job Title: Site Officers - Gypsy and Traveller Service

Starting Salary: £32,578 opportunity to progress to £35,570 pa per annum

Hours: 37

Location: Hertfordshire/Covering 11 sites

Contract Type: Permanent

Directorate: Resources

About The Team

Join our highly regarded Gypsy & Traveller service within a leading local authority. We are a busy operational team that works on a range of maintenance projects for our tenants, who live on our 11 residential sites across Hertfordshire. Our team makes a real difference to our residents by providing a maintenance service to their plot, the sanitary facilities and surrounding areas.

Sites

• South Mimm
• Cheshunt
• Hatfield
• Hemel Hempstead
• St Albans x 3
• Stevenage
• Tring
• Watford x 2

About The Role

Main base is Stevenage, although your day will be planned around the needs of the sites. We are a county wide service

• As well as the store at Head Office, each gypsy and traveller site has an equipped site office where you can prepare for your day and access materials needed.
• Work is varied - carrying out fence repairs, plumbing fixtures to maintaining brick work and pre planned maintenance
• Maintaining tidiness in public areas, and to encourage tenants to keep their plots presentable
• Carrying out reactive/ emergency maintenance as well as planned improvements on our residential sites
• You will have access to a manual vehicle and a fuel card to travel to sites
• Tools are provided. This role may occasionally require out-of-hours working, which will be paid at the applicable overtime rate.

Day in the life of a Gypsy and Traveler Site Maintenance person

About You

Essential

• Work Record of general maintenance skills and experience.
• Highly developed interpersonal and communication skills
• A full manual driving licence
• Excellent customer service skills
• Ability to work under pressure
• Organisational Skills/ Time management

Desirable

• A building qualification in either Electrical, Plumbing or Carpentry.
• Competent with Microsoft IT packages to manage training records, emails and electronic calendar
• Good record keeping skills

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Operational Services, level 8 job profile. Please locate this via:

Job profiles - Operational services

To hear more about this opportunity please contact [e-mail] for an informal discussion about the role.

Interview Date: This is an on-going advert, so applications will be considered as and when received and interviews arranged.

Additional Information

Disability Confident

We are proud to be aDisability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding

This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving Required

You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency

The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.