Site Manager

GSF Car Parts; Leicester; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Performance-based bonus

20 days annual leave + 5 extra with 5+

Free flu vaccine

Health & wellbeing tools

Pension advice

Life assurance

Job summary

GSF Car Parts is seeking an Assistant Branch Manager to support the Branch Manager and lead the Sales Advisor team to boost branch sales and customer relationships. You will help achieve monthly sales targets and deliver excellent customer service.

You'll work in a target-driven environment, lead by example, manage KPI performance, and contribute to promotions and initiatives across the branch network. The role requires strong interpersonal and leadership skills and a proactive, positive

Qualifications

• Experience leading a sales team in a fast-paced environment.
• Ability to drive customer service excellence and achieve targets.
• Proven leadership and people management capabilities.
• Experience with P&L management or commercial oversight desirable.

Responsibilities

• Lead daily sales, margin and profit performance to meet budget.
• Measure and manage Sales Advisors against KPIs.
• Communicate performance updates to the team and provide feedback.
• Recognise excellence and engage the team to achieve goals.
• Ensure high standards of customer service and resolve issues.
• Promote promotions and initiatives with the Branch Manager.

Skills

People management

Target driven

Customer service

P&L management

Interpersonal skills

Leadership

Tools

MAM

Allicat

Job description

At GSF Car Parts, our Assistant Branch Managers' passion to support the branch team and assist the Branch Manager with day to day duties is paramount. As the Assistant Branch Manager, you will be responsible for helping to lead, and work alongside the Sales Advisor team, boosting branch sales, customer relationships and hitting monthly sales targets.

As the Assistant Branch Manager, it is important that alongside the Branch Manager, you will be proactive and positive towards branch and Company promotions and initiatives; leading on our aim to be the best supplier, employer and customer within our industry.

Main Duties Include

• Daily Sales, Margin and Profit Performance to ensure the team/branch is staffed to deliver budget daily
• Measure and Manage Sales Advisors against their KPI’s
• Daily Communication with the Team to include team briefs, updates on performance and constructive feedback where customer standards aren’t being met
• Recognise excellence with constructive feedback and use positive communication to engage the team
• Engage the team to believe in achieving branch goals and challenge any disruptive behaviour
• Ensuring the team are delivering excellent customer service and continuously keeping the Branch Manager up to date
• Ensure our team delivers a solution where we have not met customer service requirements
• Instil a solution based customer service mentality

Working hours:

45 (average) hours Monday to Friday, including alternate Saturday working

About You

The ideal Assistant Branch Manager will have experience of working in a strong, sales, target driven environment, providing excellent customer service.

What You'll Need To Succeed

• Display qualities to manage and motivate a diverse team
• Driven to achieve
• Able to set high standards of work and appearance
• Be focused on delivering excellent customer service
• Confident and capable of leading by example
• Good interpersonal and leadership skills
• Ideally have experience of P&L Management, commercial management exposure
• Previous use of MAM or Allicat is desirable
• Automotive knowledge would be helpful, but isn't essential

What we'll offer:

Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:

• Opportunity to earn a performance based bonus as part of this role
• 20 days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
• Free flu vaccine
• Health & wellbeing tools
• Free support from pension experts
• Life assurance scheme
• Discounts from 100’s of household names including Asda, Nike & John Lewis
• A suite of financial wellbeing products including advances and savings schemes
• Paid time off to volunteer
• Training qualifications and career progression opportunities

About Us

GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over 175 branches nationwide and a turnover exceeding £475 million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 2021. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group's national garage programme, Servicesure. #INDGSF