Site Manager

CBRE; Kingston upon Hull; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Site Manager to oversee facilities management and ensure compliance with health and safety regulations. This role involves managing budgets, maintaining high customer service standards, and developing excellent client relationships. The ideal candidate will have a strong background in supervisory roles, excellent communication skills, and a relevant qualification. Join a dynamic team dedicated to optimizing real estate productivity and performance, where your contributions will significantly impact client satisfaction and operational efficiency.

Qualifications

• Experience in supervisory roles within client environments.
• Knowledge of health and safety legislation; IOSH or NEBOSH preferred.

Responsibilities

• Manage client relationships and ensure high service standards.
• Ensure compliance with health and safety regulations and company policies.
• Oversee subcontractor work and manage site team performance.

Skills

Customer Service

Communication Skills

Analytical Skills

Organizational Skills

Health and Safety Compliance

IT Literacy

Education

C&G or equivalent qualification

Tools

Avetta

Job description

Site Manager

Job ID: 218892

Posted: 06-May-2025

Service line: GWS Segment

Role type: Full-time

Areas of Interest: Engineering/Maintenance, Facilities Management

Location(s): Kingston upon Hull - England - United Kingdom of Great Britain and Northern Ireland

Job Title: Site Manager

The Facilities Manager is responsible for managing the client property, ensuring compliance with Health and Safety, environmental regulations, company procedures, and client/tenant requirements. This includes managing budgets and maintaining high customer service standards.

Key Responsibilities

Customer

• Develop and maintain excellent client relationships, ensuring high service standards and attending client meetings.
• Prepare, control, and monitor service agreements within the agreed budget.
• Monitor key performance indicators and take corrective actions to meet standards.
• Manage major work programmes and liaise with all involved parties.
• Produce management reports as required.
• Coordinate with building management and procurement to ensure compliance with company policies.
• Oversee FM works onsite, liaising with service providers and subcontractors.
• Ensure work orders are in place before work begins.
• Participate in regular meetings and manage day-to-day customer relationships.
• Communicate scope or service changes to the Contract Manager.
• Assist in preparing quotes for additional works and organize extra works with subcontractors.
• Identify opportunities for improvement and inform the Contract Manager/client.
• Maintain building fabric to high standards within budget.
• Provide solutions for arising issues and support ad-hoc activities.

QHSE & Compliance

• Ensure health and safety compliance onsite, including records and logbooks.
• Maintain management records, emergency plans, and asset registers.
• Conduct regular fire and evacuation drills and update safety plans.
• Liaise with authorities and manage risk and insurance issues.
• Contribute to planning and scheduling, manage work orders, and ensure compliance via systems like Avetta.
• Ensure team adherence to QHSE procedures, including PPE use.
• Complete safety audits, incident reports, and follow-up analyses.

People

• Manage site team coverage, including holidays and leave.
• Obtain client approval for overtime and ensure proper billing.
• Authorize timesheets and address pay issues.
• Conduct monthly performance reviews and manage team performance.
• Ensure training and inductions are up-to-date.
• Support recruitment and onboarding processes.

Subcontractors

• Oversee third-party contracts and compliance.
• Manage subcontractor work schedules, safety documentation, and site access.
• Monitor subcontractor work and address any issues.

The above outlines the primary duties and is not exhaustive.

Person Specification/Requirements

• Relevant C&G or equivalent qualification.
• Experience in supervisory roles within client environments.
• Excellent customer service and communication skills.
• IT literacy and industry-specific software experience.
• Knowledge of health and safety legislation; IOSH or NEBOSH qualification preferred.
• Strong analytical and organizational skills.

Accountabilities

• Report to Contract Manager.
• Ensure site compliance and safety procedures.
• Manage site team and subcontractors.

CBRE GWS collaborates with clients to optimize real estate productivity and performance, providing dedicated leadership and global resources to deliver superior outcomes across industries and geographies.