Site Engineer I

Digital Realty; Woking; On-site; GBP 42,000 - 56,000; Full time

Job summary

Digital Realty in Woking, United Kingdom, is seeking a Site Engineer I (Shift Engineer) to deliver technical customer service and operational support within a data center. You will be the first point of contact for technical issues, perform repairs, support installation and migration activities, and maintain inventory while ensuring health and safety compliance.

The role involves 24/7 technical support, collaboration with internal teams and external partners, and documenting progress and results

Qualifications

• Experience in mission critical operations and maintenance of large scale electrotechnical and/or electrical and mechanical systems.
• HVAC electrical experience preferred.
• Good computer literacy (Excel, Word, Outlook).
• Experience maintaining data center systems including power, cooling, and BMS.

Responsibilities

• Drive adherence to safety policies, operational efficiency, and core values.
• Ensure compliance with industry standards and legal requirements.
• Manage maintenance and repair operations, including coordination with subcontractors.
• Perform on-call duties and manage incidents as necessary.
• Document progress, issues, and results, and implement improvement measures.
• Demonstrate advanced proficiency in technical skills pertinent to the role.
• Assist with writing and reviewing operating procedures and planning maintenance/change requests.

Skills

Mission critical ops

HVAC electrical

Computer literacy

Electrical maintenance

Mechanical maintenance

Education

Mission Critical training

Job description

Your role

The Site Engineer I (Shift Engineer) delivers technical customer service and operational support within a data center, acting as the first point of contact for technical issues. This role is responsible for executing repairs, supporting installation and migration activities, and maintaining inventory. The Site Engineer ensures compliance with health and safety protocols while collaborating with internal teams and external customers or suppliers. Strong communication and problem‑solving skills are essential for maintaining high standards of efficiency and quality.

Job Description

Location: Woking, United Kingdom

Your role

The Site Engineer I (Shift Engineer) delivers technical customer service and operational support within a data center, acting as the first point of contact for technical issues. This role is responsible for executing repairs, supporting installation and migration activities, and maintaining inventory. The Site Engineer ensures compliance with health and safety protocols while collaborating with internal teams and external customers or suppliers. Strong communication and problem‑solving skills are essential for maintaining high standards of efficiency and quality.

The Site Engineer provides 24/7 technical support, promptly addressing customer inquiries and resolving issues to minimise downtime. Collaboration with internal teams and external partners is crucial for successful customer implementations.

What You’ll Do

• Drive adherence to company safety policies, operational efficiency, and core values.
• Ensure compliance with industry standards and legal requirements.
• Manage maintenance and repair operations, including coordination with subcontractors.
• Perform on-call duties and manage incidents as necessary.
• Document progress, issues, and results, and implement improvement measures.
• Demonstrate advanced proficiency in technical skills pertinent to the role, covering troubleshooting and maintenance tasks.
• Responsible for writing and reviewing of operating procedures and assisting with the planning of critical maintenance / change requests

What You’ll Need

• Experience in ‘Mission critical’ operations and maintenance of large scale electrotechnical and/or Electrical and Mechanical systems technical education / training certification in the field of ‘Mission Critical’ Operations.
• HVAC Electrical preferred
• A good level of computer literacy, specifically in Excel, Word, Outlook etc.
• Skilled in maintenance of electrotechnical and/or Electrical and Mechanical systems common to data centres, including but not limited to:
• High and Low Voltage Power Distribution (Switchgear, Transformers, UPS systems, Generators)
• Cooling Systems (Chillers, CRAC/CRAH units, Cooling Towers, Pumps, Piping)
• Building Management Systems (BMS) for monitoring and control of electrical and mechanical infrastructure.
• Preferably skilled in electrical switching and isolation procedures in a critical environment.
• Pro‑active with a Customer and Business focused and is searching for ways to enhance the agreed services to provide the customer with the best possible outcome.
• Excellent attention to detail and a ‘Hands‑on’ mentality.
• Good communication skills
• Comfortable working in a shift pattern

Responsibilities

What you’ll do

• Drive adherence to company safety policies, operational efficiency, and core values.
• Ensure compliance with industry standards and legal requirements.
• Manage maintenance and repair operations, including coordination with subcontractors.
• Perform on-call duties and manage incidents as necessary.
• Document progress, issues, and results, and implement improvement measures.
• Demonstrate advanced proficiency in technical skills pertinent to the role, covering troubleshooting and maintenance tasks.
• Responsible for writing and reviewing of operating procedures and assisting with the planning of critical maintenance / change requests

Qualifications

• Experience in ‘Mission critical’ operations and maintenance of large scale electrotechnical and/or Electrical and Mechanical systems technical education / training certification in the field of ‘Mission Critical’ Operations.
• HVAC Electrical preferred
• A good level of computer literacy, specifically in Excel, Word, Outlook etc.
• Skilled in maintenance of electrotechnical and/or Electrical and Mechanical systems common to data centres, including but not limited to:
• High and Low Voltage Power Distribution (Switchgear, Transformers, UPS systems, Generators)
• Cooling Systems (Chillers, CRAC/CRAH units, Cooling Towers, Pumps, Piping)
• Building Management Systems (BMS) for monitoring and control of electrical and mechanical infrastructure.
• Preferably skilled in electrical switching and isolation procedures in a critical environment.
• Pro‑active with a Customer and Business focused and is searching for ways to enhance the agreed services to provide the customer with the best possible outcome.
• Excellent attention to detail and a ‘Hands‑on’ mentality.
• Good communication skills
• Comfortable working in a shift pattern