Site Associate – Canning Town

Deliveroo PLC; Greater London; Hybrid; GBP 20,000 - 25,000; Part time

Benefits offered by this job

Free Deliveroo Plus

25 days holiday

Free monthly Friday lunch

Career development

Life assurance and wellbeing

Job summary

Deliveroo PLC in London’s Canning Town is hiring a Site Associate to maintain high standards in a busy Editions kitchen and ensure orders move smoothly from kitchen to rider. The role is part-time (20 hours per week) on-site, with a fixed 15-hour contract and enhanced pay for late shifts after 10 PM.

You’ll help maintain site excellence, support dispatch, and keep partner equipment clean, while upholding health and safety standards.

Qualifications

• A positive, can-do attitude and willingness to learn new skills.
• Proven reliability and punctuality, a teammate others can count on.
• Strong adaptability to work autonomously or within a fast-paced team.
• High attention to detail in cleanliness and health & safety protocols.
• Collaborative spirit with partners to solve problems in real time.

Responsibilities

• Maintain site excellence with regular cleaning to meet health and safety standards.
• Support dispatch operations by coordinating with kitchens and riders for fast delivery.
• Provide partner support by keeping equipment clean and ready for use during shifts.
• Ensure operational safety through regular site checks and issue resolution.
• Drive problem solving by identifying bottlenecks and suggesting improvements.

Skills

Positive attitude

Reliability

Adaptability

Attention to detail

Collaborative spirit

Job description

Working pattern: Part-time (20 hours per week) | Shift-based (site operates 24/7)

Pay: £14.40 per hour (20% uplift for hours worked after 10:00 PM)

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands‑on environments and want to help redefine how food and groceries reach customers—come join us on the ground.

We’re looking for a Site Associate to join our Canning Town team. In this role, you’ll help us maintain high-standard operational environments for our partners and ensure every order moves seamlessly from kitchen to rider.

Get to know our Site Operations team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Editions team. Editions is our pioneering delivery‑only kitchen business, partnering with top‑tier restaurants to bring high‑quality food to more customers in more neighborhoods.

Here’s what your day‑to‑day might look like:

Maintain Site Excellence by executing regular deep cleaning of equipment and communal areas to ensure health and safety standards are always met.

Support Dispatch Operations by running food from partner kitchens to the dispatch area and communicating effectively with riders to ensure fast delivery.

Provide Partner Support by managing the "pot wash" and keeping kitchen equipment clean and ready for use throughout the shift.

Ensure Operational Safety through regular site checks with the management team to identify and resolve safety or cleanliness issues.

Drive Problem Solving by identifying bottlenecks in daily tasks and making recommendations to improve the efficiency of the site.

What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

A Positive, Can‑Do Attitude with the energy to support a busy team and a drive to learn new skills.

Proven Reliability and punctuality, acting as a teammate others can consistently count on.

Strong Adaptability and the ability to work comfortably both autonomously and as part of a fast‑paced team.

High Attention to Detail regarding cleanliness and the rigorous application of health and safety protocols.

Collaborative Spirit and a genuine enjoyment of working alongside diverse partners to solve problems in real‑time.

Why Join Us?

We’re food lovers, problem solvers, community organisers and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team. In Operations, you’re at the heart of our marketplace — working directly with customers, riders and partners to keep Deliveroo moving.

See the impact of your work in real time Solve problems as they happen, turning challenges into positive experiences across our three‑side marketplace.

Grow through doing Develop problem‑solving, communication and leadership skills in a fast‑paced environment with structured progression pathways.

Be part of a tight‑knit, team‑oriented culture Work collaboratively to achieve shared goals in an environment that values support, ownership and resilience.

Flexibility that works for you Enjoy a fixed 15‑hour contract with significant pay uplifts for late‑night shifts (after 10:00 PM).

What We Offer

Competitive Pay: £13.83 per hour + 20% late‑night uplift.

Free monthly Friday lunch on Deliveroo.

25 days’ holiday (with increases based on service).

Free Deliveroo Plus—no delivery fees on your orders.

Career development and access to learning opportunities.

Life assurance and wellbeing support.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long‑term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast‑moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

A competitive and comprehensive compensation and benefits package

1

Compensation

• We aim to pay every employee competitively for the role they are performing in their respective location
• Depending on role and location, some employees may be eligible for an annual cash bonus, sign‑on bonus or relocation support
• Up to 5% matched pension contributions

Equity

• Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success

Food

• Free Deliveroo Plus: free delivery and access to special offers
• Team lunches from the best local restaurants

Time away

• 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
• One day of paid leave per year to volunteer with a registered charity

• Funded single cover healthcare on our core plan, with the option to add family members at own cost
• On-site gym (HQ), discounted external gym membership
• Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
• Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
• Life assurance

Work Life

• Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
• Excellent kit to enable working from home and a parent-friendly working culture
• Access to free mortgage advice
• Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
• Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
• Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in‑office yoga sessions