Site Assistant

FOREST HOLIDAYS LIMITED; York and North Yorkshire; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading holiday company in York is seeking a Site Assistant to maintain high standards of cleanliness and guest satisfaction. This role involves preparing laundry for cabins, collecting used linens, and ensuring outdoor areas are well-maintained. The ideal candidate is enthusiastic, detail-oriented, and enjoys working outdoors. A competitive salary and various employee benefits are offered.

Benefits

Holiday allowance

Performance-based bonuses

Social events and awards evenings

Pension scheme

Paid day to volunteer

Subsidised meals

Wellbeing events & activities

Discounts on cabin breaks

Hundreds of discounts across the UK

Qualifications

• Enthusiastic and energetic work ethic.
• Ability to work outdoors regardless of weather.
• Experience in customer service is a plus.

Responsibilities

• Maintain cleanliness and guest satisfaction.
• Prepare, pack, and deliver laundry to cabins.
• Collect used linens and maintain cabin outdoor areas.

Skills

Positive, can-do attitude

Team player

Attention to detail

Effective communication

Job description

Overview

Location: Keldy

Salary: £12.21 per hour

Working Hours: Part-time, 13 hours per week. Days of Work: Mondays and Fridays only, 9.30am until 4pm.

Join Our Team

Join Our Team in a Stunning Forest Setting! We have an exciting opportunity for a Site Assistant to join our Keldy team. Work in one of the UK’s most beautiful forest locations, developing your skills while providing outstanding service to our guests.

About Forest Holidays

We’re a Certified B Corp. Our business has been recognised as a force for good. It's what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.

Site Assistant Role

Open all year round, our Site Assistant plays a key role in maintaining our high standards of cleanliness and guest satisfaction. You’ll be responsible for preparing, packing, and delivering laundry to cabins, as well as collecting used linens. You’ll also ensure cabin log burners, BBQs, and outdoor decking areas are clean and well-maintained. With great attention to detail, you take pride in creating a welcoming environment, helping every guest experience that special Forest Feeling from the moment they arrive.

What We’re Looking For

Our ideal Site Assistant will be enthusiastic, energetic and eager to deliver on our exceptional work. You will be a team player with a keen eye for detail, capable of building good working relationships with colleagues and working to set timescales is essential.

• A positive, can-do attitude and a strong work ethic.
• The ability to work well in a team and communicate effectively with colleagues.
• Great attention to detail, ensuring high cleanliness standards are met.
• A willingness to work outdoors in a natural setting, whatever the weather.

Why Join Us?

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

• Holiday allowance - Take the time you need to recharge and enjoy a healthy work-life balance.
• Performance-based bonuses – Earn a 5% bonus (paid quarterly) if customer service targets are met.
• Social events and awards evenings – Celebrate success with your team.
• Pension scheme – Secure your future with our company pension.
• One full paid day to volunteer – Give back to a cause you care about.
• Subsidised meals – Discounted food when working on location.
• Wellbeing events & activities – Focus on your mental and physical wellness.
• Save on cabin breaks – Enjoy up to 20% off pre-booked stays or last-minute breaks for just £75 per cabin. Friends and family also receive 15% off.
• Hundreds of discounts – Save on top brands across the UK.

Pay Rates for Aged 16 and 17

16 years: £7.55 per hour

17 years: £10.00 per hour

Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you’ll be part of a team that values people and the planet.

How to Apply

Click ‘Apply’ now to start your journey with us. Don’t miss out on this fantastic opportunity!