SIPP Transitions Administrator

Seven Investment Management LLP; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

Seven Investment Management LLP in London is seeking an organised administrator to support the Transitions team with SIPP transfers, processing instructions, and liaising with counterparties to ensure timely completion.

The role focuses on tracking assets in transfer, chasing information, and maintaining SOPs, with a collaborative approach and potential cross-training within Operations.

Qualifications

• 1-3 years SIPP transitions/Administration experience.
• Ideally studying towards IOC certificate or already qualified.

Responsibilities

• Check and process transfer requests from 7IM teams, liaising with third parties and inputting into Pershing NEXUS.
• Communicate with counterparties, fund managers and custodians to ensure timely transfer of client assets.
• Track and report assets in transfer using the Transfer Tracker system with clear updates for clients and colleagues.
• Manage team mailbox, post and telephone queries.
• Process transfers through Origo and Altus re-registration systems.
• Monitor reports to check receipt of funds and assets.
• Chase and validate SIPP transfer information from third parties.
• Process payments to clients and third parties related to transfers out of 7IM.
• Adhere to internal and client procedures and controls.
• Treat clients and colleagues fairly; maintain relationships with other 7IM departments.

Skills

Accuracy

Attention to detail

Organization

Communication skills

Ownership

Education

IOC certificate

Tools

Pershing NEXUS

Origo

Altus

Job description

Purpose

Provide administrative support to the Transitions team, specifically in the processing and administration of 7IM SIPP transfers, to ensure timely transition of client assets into 7IM. Responsible for processing new SIPP transfer instructions and chasing cases with counterparties to ensure transfers are completed in a timely manner. Work with the Transitions team to track and report on assets in transfer and ensure adherence to Service Level agreements, liaising with colleagues and third parties to follow up and update on progress.

Responsibilities

• Check and process transfer requests received from 7IM relationship management teams, liaising with third parties regarding settlement and inputting instructions into Pershing NEXUS system
• Communicate with counterparties, fund managers and custodians to manage the smooth and timely transition of client assets to and from 7IM
• Efficient tracking and reporting of assets in transfer using the Transfer Tracker system, providing clear and relevant updates to enable the client (internal and external) to monitor progress of the transfer
• Management of team mailbox, post and telephone queries
• Process transfers through our electronic re-registration system – Origo and Altus
• Monitor reports and systems to check for receipt of funds and assets
• Chase and validate SIPP transfer information from third parties
• Process payments to clients and third parties in relation to transfers out of 7IM
• Ensure adherence to internal and client operational procedures and controls
• Treat clients (internal and external) and colleagues fairly and adhere to the 7IM mission and tenets
• Maintain relationships with other 7IM departments

Other relevant information

• Reports to the SIPP Squad Lead
• This role works closely with others within the team sharing the workload and responsibility so a ‘team’ attitude is needed – helping others when required
• Flexible attitude to duties, as the role requirements may evolve to meet changing demands within the team. The successful candidate may undertake training to provide holiday cover to other areas within Operations

About You

Knowledge

• Knowledge of tax wrapper structures including SIPP, ISA, and GIA
• Knowledge of Pershing NEXUS system is an advantage
• Strong knowledge of asset transfer processes, including unit trust, CREST, foreign, and cash movements
• Knowledge of Electronic reregistration and Origo and Altus is an advantage
• 1-3 years SIPP transitions/Administration experience

Qualifications

• Ideally studying towards the IOC certificate or already qualified

Skills

• Accuracy, thoroughness and attention to detail
• Organisation and prioritisation skills to manage own workload to meet deadlines
• Good communication skills (oral and written) in order to deal with queries received via telephone, email and face-to-face, and to ensure responses and updates are both clear and relevant
• Ownership and initiative
• Understanding the importance of treating customers fairly to deal with any issues that occur promptly and efficiently