Singing Waiter - The Piano Works Cardiff

The Piano Works Cardiff; Cardiff; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein aufregendes neues Restaurant in Cardiff sucht leidenschaftliche Singing Waiters, die die Gäste mit ihrer Energie und ihrem Charme begeistern. In dieser Rolle sind Sie das Gesicht des Unternehmens, das Gäste herzlich willkommen heißt und ihnen ein unvergessliches Erlebnis bietet. Mit einem Fokus auf Gastfreundschaft und Live-Musik bieten Sie nicht nur einen hervorragenden Service, sondern tragen auch zur lebhaften Atmosphäre bei. Wenn Sie ein Talent für Kommunikation und eine positive Einstellung haben, sind Sie genau die Person, die wir suchen! Werden Sie Teil eines dynamischen Teams, das in einer inspirierenden Umgebung arbeitet und gemeinsam unvergessliche Momente schafft.

Benefits

50% Rabatt auf Speisen und Getränke

Zugang zu Schulungs- und Entwicklungsmöglichkeiten

Früher Zugang zu Gehalt über Wagestream

Lebensversicherung von £10,000

Mitarbeiterhilfeprogramm (EAP)

Qualifications

• Mindestens ein Jahr Erfahrung in schnelllebigen Gastronomieumgebungen.
• Starke Kommunikations- und Organisationsfähigkeiten.

Responsibilities

• Begrüßen und Bewirten von Gästen, um ein unvergessliches Erlebnis zu schaffen.
• Verwaltung von Reservierungen und Beantwortung von Anfragen der Gäste.

Skills

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Stressresistenz

Positive Einstellung

Problemlösungsfähigkeiten

Education

Erfahrung in der Gastronomie

Job description

Singing Waiter - The Piano Works

What's in It for You?

• Earn as you learn – with skill based pay we will increase your hourly rate as you develop new skills.
• Your dedication to the customer experience will be rewarded with a generous service charge.
• An amazing 50% discount on food and drink across all our awesome venues.
• Deals and discounts with a wide range of businesses through our discount portal.
• Early access to your pay through Wagestream.
• £10,000 life assurance to support your loved ones if the worst happens.
• Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
• Training and development opportunities. We're invested in your success during your time with us!
• Fun and vibrant working environment with a fantastic team.

About Us:

The Piano Works are coming to Cardiff — and we’re on the lookout for full and part-time, fun-loving, passionate, and guest-focused Singing Waiters to join our growing family. Already a hit in London with two buzzing live music venues in Covent Garden and Farringdon, we're bringing the same high-energy mix of restaurant, bar, concert, and non-stop party to the heart of Cardiff.

If you're passionate about hospitality, live music, and making guests smile, and you’ve got around a year’s experience in fast-paced environments like bars, clubs, live music venues, or experiential party spaces — we’d love to hear from you.

What We Need:

As a Singing Waiter, you will greet and welcome guests, manage reservations, and ensure a smooth and enjoyable dining experience.

Responsibilities:

• Capable of handling different bookings at the same time, deal with our guests' reservations and make sure that they receive the most iconic welcome there is!
• Escort guests to their tables and give them the best tour around our cocktail menu. We want to hear your recommendations.
• Answer phone calls, take reservations, and provide information to guests over the phone.
• Handle guest inquiries, complaints, and special requests in a professional and courteous manner.
• Maintain a clean and organized front-of-house area, including the entryway, waiting area, and restrooms.
• Assist in opening and closing duties, including setting up the host stand and organizing reservation books.

Skills and Experience:

• Strong communication skills to interact with guests in a polite and engaging manner.
• Excellent organizational abilities to manage reservations and seating arrangements efficiently.
• Ability to work well under pressure and handle a high volume of guests during busy times.
• Positive and outgoing personality with a genuine desire to create a welcoming atmosphere for guests.
• Problem-solving skills to handle guest inquiries and address any issues that may arise.