Sight Support Advisor

MySight York; York and North Yorkshire; On-site; GBP 17,000 - 21,000; Part time

Job summary

MySight York is looking for a Sight Support Advisor in York. This 28-hour-per-week role spans 4/5 days with core hours 9:30–15:00, and focuses on providing information, guidance and equipment support with a warm welcome to people using our services.

We offer full training and ongoing support, a chance to build specialist knowledge, and a varied, rewarding role that makes a real difference in the local community.

Qualifications

• Warm, friendly and approachable personality.
• Good basic IT and technology skills.
• An organised and proactive approach.
• A genuine desire to learn and help others.

Responsibilities

• Provide information, guidance and equipment support to people using our services.
• Welcome visitors warmly and ensure a helpful, supportive experience.
• Assist with basic IT tasks and navigate internal systems as needed.
• Support colleagues to maintain smooth service delivery.
• Contribute to a positive, learning-focused environment.

Skills

Warm personality

IT basics

Organised

Willingness to learn

Job description

Hours:28 hours over 4/5 days (between core working hours 9.30-3pm Mon – Fri)

Location:York

Reporting to:Senior Sight Support Advisor

Looking for a meaningful role where you can make a real difference?

We are looking for a Sight Support Advisor to join our friendly team and help provide information, guidance, equipment support and a warm welcome to people accessing our services.

The most important qualification? A willingness to learn.

What we're looking for:

• A warm, friendly and approachable personality


• Good basic IT and technology skills


• An organised and proactive approach


• A genuine desire to learn and help others

What we'll provide:

• Full training and ongoing support


• The opportunity to build specialist knowledge


• A varied and rewarding role where every day is different


• The chance to make a positive impact in your local community

If you're enthusiastic, caring and ready to learn, we'd love to hear from you. Don't let a lack of direct experience hold you back. If you have the right attitude and a commitment to learning, we'll help you develop everything else.

We only accept CVs from applicants whose disability makes it difficult to complete an application form.All applicants however need to address the specific information we have asked for in the job description and person specification.

Interviews to be arranged: 15/16 October 2026