SIA Security - North Yorkshire

Haven Holidays; Bedale; On-site; GBP 15,000 - 21,000; Full time

Job summary

Haven Holidays seeks a vigilant Security Team Member to uphold a safe environment for guests, owners and staff. You will serve as an SIA Door Supervisor, patrolling the park, managing access, and handling incidents with professionalism.

The role requires strong communication, keen observation, and the ability to work flexible shifts, including nights and weekends. Prior security experience in hospitality is valued, and a positive guest-focused attitude is essential.

Qualifications

• Must have a valid SIA DS license.
• Hospitality security experience is advantageous.
• Excellent communication and observation skills are essential.

Responsibilities

• Monitor and patrol the park to ensure safety for guests, owners and team.
• Assist in park access control to permit only authorised individuals.
• Respond promptly to security incidents, alarms or guest concerns.
• Maintain detailed incident records and report to management.
• Provide friendly guest assistance and information to guests.
• Collaborate with park teams to maintain a safe and enjoyable environment.

Skills

Strong communication

Attention to detail

Observational skills

Shift flexibility

Tools

SIA Door Supervisor license

Job description

Join our One Great Team here at Haven as a Security Team Member, where you'll be maintaining a safe & secure environment for our guests, owners and team.

We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you'll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!, Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.

• Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• Maintain detailed and accurate records of incidents, reporting to management as required.
• Provide friendly and helpful guest experiences, assisting with information on guest queries.
• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Must hold a valid SIA Door Supervisor (DS) license.

• Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
• Strong communication skills, with the ability to remain calm and professional in challenging situations.
• High attention to detail and excellent observational skills.
• Flexibility to work shifts, including nights, weekends, and bank holidays.

Commitment to delivering excellent service in line with Haven's values.