SIA Security

Haven Holidays; Poole; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Dining discount

Shop discount

Facilities access

Brand savings

Job summary

Haven Holidays in Poole is seeking a Security Team Member to help maintain a safe, welcoming environment for guests and staff. This role is part of a 24-hour security operation and involves patrolling the park, managing access, and responding to incidents with professionalism.

The successful candidate will hold a valid SIA Door Supervisor license, bring security experience, and demonstrate excellent communication, observation, and flexibility to cover nights, weekends, and holidays.

Qualifications

• Must hold a valid SIA Door Supervisor (DS) license.
• Previous security experience, preferably in hospitality or leisure.
• Strong communication skills, with the ability to remain calm and professional in challenging situations.
• High attention to detail and excellent observational skills.
• Flexibility to work shifts, including nights, weekends, and bank holidays.
• Commitment to delivering excellent service in line with Haven’s values.

Responsibilities

• Monitor and patrol the holiday park to ensure safety and security for guests, owners and staff.
• Assist in park access management, ensuring only authorised individuals are allowed on site.
• Respond promptly and professionally to security-related incidents, such as medical emergencies, alarms, or guest concerns.
• Maintain detailed and accurate incident records and report to management as required.
• Provide friendly and helpful guest experiences, assisting with information on guest queries.
• Collaborate with other team members and park functions to create a safe environment.

Skills

SIA DS license

Security experience

Communication skills

Attention to detail

Job description

Employer: Haven. Advertised by inploi, which runs Haven's careers site.

Position:Security Team Member

Type:Full-Time / Part-Time / Seasonal

Pay Rates:£13.32 per hour

Join our One Great Team here at Haven as a Security Team Member, whereyou’llbemaintaininga safe & secure environment for our guests,ownersand team.

We areseekingan energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation,you’llbe at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!

Key Responsibilities

• Monitor and patrol the holiday park to always ensure safety and security to our guests,ownersand team.
• Assistin the management of park access, ensuring only authorised individuals and guests or owners arepermittedon site.
• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• Maintaindetailed and accurate records of incidents, reporting to management as required.
• Provide friendly and helpful guest experiences, assisting with information on guest queries.
• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Requirements

• Must hold a valid SIADoor Supervisor (DS) license.
• Previousexperience in a security role, preferably within the hospitality or leisure industry, is an advantage.
• Strong communication skills, with the ability to remain calm and professional in challenging situations.
• High attention to detail and excellent observational skills.
• Flexibility to work shifts, including nights, weekends, and bank holidays.
• Commitment to delivering excellent service in line with Haven’s values.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.