SIA Security – Haven

Haven; Thornton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Dining discounts

Retail discounts

Free park access

Career development

Job summary

Haven is seeking a Security Team Member to join our 24-hour security operation, ensuring a safe environment for guests, owners and team members.

The role requires holding a valid SIA Door Supervisor license and previous security experience, preferably in hospitality. You will patrol, manage access, respond to incidents, maintain records and support guests with information, contributing to a friendly, secure Haven experience.

Qualifications

• Must hold a valid SIA Door Supervisor license.
• Previous security experience, ideally in hospitality/leisure.
• Strong communication skills, remain calm and professional.
• High attention to detail and observational skills.
• Flexible to work nights, weekends and holidays.

Responsibilities

• Monitor and patrol the holiday park to ensure safety for guests, owners and team.
• Manage park access, permitting only authorised individuals on site.
• Respond promptly to security-related incidents and emergencies.
• Maintain accurate incident records and report to management.
• Provide friendly guest experiences and assist with queries.
• Collaborate with team members to maintain a safe, enjoyable environment.

Skills

SIA DS license

Security experience

Communication skills

Attention to detail

Flexibility to work shifts

Education

SIA Door Supervisor license

Job description

Position: Security Team Member

Type: Full-Time / Part-Time / Seasonal

Pay Rates: £13.32 per hour

Shifts: 00:00 – 08:30am

Join our One Great Team here at Haven as a NIght Security Team Member, where you’ll be maintaining a safe & secure environment for our guests, owners and team.

We are seeking an energetic and enthusiastic SIA Door Supervisor (DS) licensed Security Team Member to join our fun and welcoming facilities team at Haven! As part of our 24-hour security operation, you'll be at the heart of creating a safe, relaxed, and enjoyable atmosphere for our guests and team members. If you love working with people, staying active, and where no day is the same, then this could be the perfect role for you!

Key Responsibilities

• Monitor and patrol the holiday park to always ensure safety and security to our guests, owners and team.
• Assist in the management of park access, ensuring only authorised individuals and guests or owners are permitted on site.
• Respond promptly and professionally to any security-related incidents, such as medical emergencies, alarms, or guest concerns.
• Maintain detailed and accurate records of incidents, reporting to management as required.
• Provide friendly and helpful guest experiences, assisting with information on guest queries.
• Collaborate with other team members and park functions to create a safe and enjoyable environment for everyone.

Requirements

• Must hold a valid SIADoor Supervisor (DS) license.
• Previous experience in a security role, preferably within the hospitality or leisure industry, is an advantage.
• Strong communication skills, with the ability to remain calm and professional in challenging situations.
• High attention to detail and excellent observational skills.
• Flexibility to work shifts, including nights, weekends, and bank holidays.
• Commitment to delivering excellent service in line with Haven’s values.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.